Monitoring & Patching

Most Organisations Don’t Monitor Their Systems - Until They Break

Keep PCs & Servers Running Smoothly with 24/7 Monitoring, Management & Updates. Spirit is our fully managed monitoring and patching service - helping prevent IT problems before they start.

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24/7 Monitoring, Patching & Peace of Mind

Spirit is our always-on IT monitoring and patch management service - a proactive way to stop small IT issues from turning into big problems. Delivered by our UK-based experts and powered by leading monitoring tools, it keeps your PCs and servers patched, protected and performing at their best 24/7.

Instead of reacting to issues after your teams are already affected, Spirit flags problems early and raises tickets automatically. From update failures to early hardware warnings, our support team steps in fast to minimise disruption and reduce downtime, often without you even noticing.

SMEs with proactive monitoring report up to 80% fewer unplanned outages.

What Spirit Monitoring and Patch Management Delivers

24/7 Monitoring

Round-the-clock visibility into device health with early-warning alerts for pre-emptive action.

Patch Management

We apply, validate and monitor updates for Windows and common apps, resolving issues without disrupting your users.

Asset & Patch Reporting

Keep full visibility with automated patch and device health reporting across your entire IT estate.

Expert Support

Probrand’s UK-based certified engineers handle alerts and incidents - often before they’re noticed.

Low-Impact Fixes

Most issues are resolved behind the scenes, without user downtime or service interruptions.

Since installing Spirit, our downtime has dropped to almost zero. Staff are 40% more productive.

Barry Von-Breen, Midland Business Development

It’s no longer a firefight - Spirit gives us the control and insight we needed.

Max Wilkinson, MO Holdings

Spirit flags issues before they become problems - allowing us to stay ahead without lifting a finger.

IT Manager, Glopac Ltd

Our IT system is more efficient, has fewer problems and allows us to focus on doing business rather than weathering an IT headache.

Andrew Jones, S Jones Containers

Better patching practices result in a 50% reduction in system performance issues.

Why Choose Probrand and Spirit?

Spirit is a Probrand-managed service powered by a blend of trusted monitoring and automation technologies. It offers a seamless solution that reduces IT workload, keeps systems updated, and ensures round-the-clock visibility - all with predictable monthly billing.

Whether you're augmenting your internal IT team or need a complete monitoring and patching service, Spirit provides the peace of mind your business needs to operate without disruption.

Featured Case Studies

MO Holdings Upgrades IT Infrastructure

Discover how MO Holdings increased system uptime and streamlined IT operations with Probrand’s managed monitoring and patching, shifting from reactive fixes to proactive performance.

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Probrand Enables Aston Manor to Brew Success

See how one of the UK’s leading cider manufacturers achieved greater IT reliability and uptime through Probrand’s proactive monitoring and patching service, freeing internal teams to focus on growth.

Frequently Asked Questions

Do I need an IT Manager to use Spirit?

Not at all - Spirit is designed to support businesses whether you have a dedicated IT manager or not. Our automated platform handles tasks like patch deployment, antivirus monitoring, and proactive alerts, ensuring your IT estate remains secure and compliant with minimal intervention required. Whether you're a small team without technical oversight or a larger organisation looking to streamline management, Spirit provides peace-of-mind through intelligent automation and centralised visibility, so you can focus on running your business rather than managing updates.

Do I have to commit for 3 years?

No - you are not limited to a 3-year term. Our Spirit Monitoring & Patching service is available with flexible contract lengths of 1, 3, or 5 years, allowing you to choose the option that best suits your business needs. This flexibility ensures you can balance long-term planning with operational requirements while maintaining consistent, secure monitoring and patch management for your IT systems.

Do I have to pay annually up front?

No. We offer monthly, quarterly, biannual, and annual billing. Most customers choose monthly, and we tailor invoicing to suit your business. This flexibility means you can select the payment schedule that best aligns with your cash flow and operational requirements, making it easier to manage costs while still benefiting from comprehensive monitoring and patching support.

Can I change the services in the future?

Yes. Packages are flexible, covering servers, endpoints, or the full estate as needed. As your organisation grows or your requirements change, you can easily adjust the level of coverage to match your IT environment. This flexibility ensures that Spirit Monitoring & Patching continues to deliver the right level of protection and management, whether you’re supporting a small team today or scaling to a larger estate in the future.

Speak to Us About Proactive IT Monitoring

Let’s stop small IT issues before they become big business problems.