Hardware Warranties & Support
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: AIR-CT5520-CA-K9, AIR-CT5520-CAK9-RF
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE 5510 24G PoE+ 4SFP+ HI 1-slot Switch
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad P1 (2nd Gen); P1 Gen 3; P15 Gen 1; P17 Gen 1; P43s; P53; P53s; T15g Gen 1
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M776; PageWide Managed Color Flow MFP E776, MFP E77660
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP 3 year Next Business Day Hardware Support for Designjet T230-24 (EMEA), 1 license(s), 3 year(s)
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo 5WS7A07338
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930F 48G PoE+ 4SFP
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
AllSee CMS Network Upgrade
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL186AR
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X230-10GP
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation Service - Installation / configuration - 1 incident - on-site
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 12TB backup) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE WIN SRVR 2003 MODERNZ TIER 2 SVC
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite Mobile Thin Client mt645 G8; EliteBook 83X G10, 84X G10, 860 G11, 86X G10
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
SNTC 8X5XNBD ASR1002 X 5G K9 A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E805, P703, P703 PG, V652-TM
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z3100, Z3200, Z3200ps
HPE Hardware And Remote Tech Support Tech Care Basic SVC Start Date 10/02/2024 End 09/02/2025 For Serials CZ29090632 And CZJ51707QX
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB899A, BB899AR, BB899B, BB899BR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SNTC-24X7X4 Catalyst 9200L 48-port PoE+, 4 x 1G, Network Essentials
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 5 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 2Y PW TC ESS DL60 GEN9 SVC
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
3 YR NBD Onsite Fix Mon-Fri, 9-5 for MSL2024 Tape Library Config: 1x LTO6 - Serial Number: DEC438047S
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ073A, JZ073AR, JZ074A, JZ074A#ABB, JZ074AR, JZ110A, JZ111A, JZ112A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for virtual reality headset only) - 3 years - shipment - 9x5 - response time: NBD - for Reverb Copper, G2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL184AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 10; X1 Yoga Gen 8; X13 Yoga Gen 4; Z13 Gen 1; Z16 Gen 1
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
NET.COVER ADVANCED 5 YEAR FOR SVCS ATFLAR4ASEC5YR
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: SG350-20-K9-UK, SG350-20-K9-UK-RF, SG350-20-K9-UK-WS
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack - Extended service agreement - parts and labour - 3 years - pick-up and return - for HP 21, 22, 24, 27; Desktop M01; Pavilion 24, 27, 59X; Pavilion Gaming TG01; Slim S01
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - on-site - business hours - for P/N: JL376A, JL658AR, JL659AR, JL665AR, JL666AR, JL667AR, JL668AR, JL741A, JL762A, JL762AR
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkStation P310 30AS, 30AT, 30AU, 30AV; P410 30B2, 30B3; P520c 30BX, 30BY
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP 1 year Critical Advantage L1 CWDM 2-slot MUX Chassis Support
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 696910-B21#B19
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco SP Base Advance Replacement - Extended service agreement - replacement - 1 year - 8x5 - response time: NBD - for P/N: FS-VMW-10-SW-K9
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#BB
Hewlett Packard Enterprise HC9J9E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW175AR
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook 1040 G3, 1040 G4, 10XX G1; EliteBook Folio 1020 G1, G1; EliteBook x360
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 1-2 sockets with unlimited virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Lexmark OnSite Service - Extended service agreement - labour - 2 years - on-site - response time: NBD - for Lexmark MS521dn
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P8000
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Workstation Z VR Backpack G1, Z VR Backpack G2
Epson CoverPlus Onsite Service Engineer - Extended service agreement - parts and labour - 5 years - on-site - for WorkForce DS-50000, DS-50000N, DS-60000, DS-60000N, DS-70000, DS-70000N
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6505
HP ENCLOSURE CUSTOMIZATION PACKAGE
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Brocade Premier Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for Brocade 300
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for EliteBook 8470, 8770; ZBook 14, 14 G2, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
Lenovo Depot - Extended service agreement - parts and labour - 1 year (4th year) - pick-up and return - for ThinkCentre M32; M53; M600; M700; M710q; M73; M73e; M83; V530-15ICB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Deskjet 1000, 1110, 3000, D2660, Ink Advantage 1115; ScanJet 200, 300
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for MacBook Air (13.6 in)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ766A
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-G610-8-16G-0
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR, Q0F13A
Iiyama VisionCare - Extended service agreement - 5 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 2 years - shipment - 9x5 - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9020, 9022, 9025, 9028
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Color 755dn
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkStation P310; P320; P330; P330 Gen 2
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Installation & Startup Service - Installation / configuration - on-site
Extended service agreement (additional) parts and labour 2 years (2nd/3rd year) on-site for C415V_DN
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for AT x230-18GT
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW658A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour (for HP ProLiant DL380G5 x64 SAN Storage Server) - 3 years - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour (for max 3 kits) - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Color LaserJet Pro MFP M476dn, MFP M476dw, MFP M476nw; LaserJet Pro MFP M475dn, MFP M475dw
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £501 to £750 RRP)
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL GS1900, GS1920, GS2210, MES3500, MGS3520, MGS3700, XGS3600, XS1920, XS3700, XS3900
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316
NEC - Extended service agreement - parts and labour - 2 years (4th/5th year)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
SNTC 8X5XNBD Reversed airflow pack: N2K C2232PP 10GE
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176, MFP M177, MFP M274, MFP M277; LaserJet Pro CM1415, MFP M276
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-MLXE-4-MR2-X-AC
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
Warranty extension 3 years onsite
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9449A#ACD, J9449AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson EB-L510U, EB-L520U, EB-L530U
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H81A, Q8H86A, Q8J30A, Q8J30AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL320A
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 20X, 25X, 57XX, 68XX, 6951, 7000 E809; Officejet Pro 69XX, 77XX, 87XX, 90XX
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (1st Gen); X131; X140; ThinkPad Yoga 11e (1st Gen)
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Installation Service - Installation / configuration - on-site - for P/N: Q6Q62AR
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL254A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8100, 8210
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HN4K9E
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE - Extended service agreement - maintenance - 3 years - on-site
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 2 days - for SureColor SC-P5000, SC-P5000 STD Spectro, SC-P5000 Violet, SC-P5000 Violet Spectro
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A-WA2110 Single Radio Access Point
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55250dw
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Elo Extended Warranty - Extended service agreement - parts and labour - 4 years - repair time: 14 days - for Backpack 3.0; Computer Module ECMG4, ECMG4-i5
Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BladeCenter HX5 7872, 7873; System x3550 7978; x3620 M3 7376; x3630 M3 7377
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H9NW3E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G5 Performance, DL585 G6 Base
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 5 years - pick-up and return
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Ultrium 3000, sb1760c
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX937A, JX937AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HP3YCRITADVL3 CWDM 2SLOT MUX CHASSIS
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - for NSA 4600, 4600 High Availability, 4600 TotalSecure
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 2 years - 8x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - on-site - for StorageWorks Disk System 2300
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q7M86A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 2 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 7Y79CTO1WW
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: EH923A#ABB, EH923A#ACD, EH923A#ACE, EH924A#ABG, EH924A#ABU, EH924A#ACD, EH924A#ACE
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T3500 Production eMFP
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreEasy 1650 Expanded Storage
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp F PJB projectors) - 3 years - shipment - response time: 24 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY690A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P20000, SC-P20000SE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JL320A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation Service - Installation / configuration - for ProLiant DL325 Gen10 Entry
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M60; M70q Gen 3; M80t Gen 3; ThinkCentre neo 50; 50q Gen 4; V50t Gen 2-13
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
HPE Product and Package Labeling Service - Configuration option
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE SupportPack - Extended service agreement - parts and labour - 3 years - on-site
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HP3B6E
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW111A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for P/N: 94A151101, 94A151111, 94A151117, 94A151124
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - on-site - for StorageWorks Modular Smart Array P2000 G3
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - on-site - for P/N: P21440-291, P21440-371, P21440R-001, P21449-291, P21449-371, P21449-AA1, P21449R-001
Sony PrimeSupport - Extended service agreement - replacement - 2 years (4th/5th year) - for Sony FW-55BZ40H
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - business hours - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 15 G8
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for 3/3/3 warranty) - 1 year - on-site - response time: NBD - for RP2 Retail System 2000, 2020, 2030
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740-48-R
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW323A, JW324A, JW325A, JW327A, JY690A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for PowerEdge T550
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW804A, JW805A, JW807A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP WARRANTY PAVILION 99
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution; Slate 2
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
Cisco CON-SNT-A50ME9
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
MendIT Labour Repair Charge Including UPS Delivery Charge - With insurance for Lenovo DISPLAY, 14", FHD, Non-Touch, Anti-glare, IPS, 300nit, 45%NTSC
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B610
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco CON-SNTP-A9KAIPLE
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteBook 725 G4, 735 G5, 745 G4, 745 G5, 755 G4, 755 G5, 820 G3; ZBook 15 G3, 15u G3
Electronic HP Care Pack Next Business Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro 2500 f1
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL385p Gen8 Storage
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6500B, SN6500B 16Gb
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Hewlett Packard Enterprise HL7J3E
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks Scalable File Share 20
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW226A, JW227A, JW227AR, JW228A, JW229A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9423A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP TIPPINGPOINT 1 DAY DEPLOYMENT SVC
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 3 years - on-site - 24x7 - response time: 4 h
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-DCX8514-0001
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S400z; ThinkCentre M700z; M73z; M800z; M810z; M820z; ThinkSmart Hub 500
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
HP Analytics Proactive Management - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 desktop - DaaS Enhanced - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - for ProDesk 400 G2, 400 G3, 400 G5, 400 G6, 40X G4; ProOne 400 G3, 400 G4, 440 G4, 440 G5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for IdeaPad D330-10; IdeaPad Miix 320-10; 510-12; Miix 520-12; 630-12Q35; YOGA Book ZA0W
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Plus Next Business Day Exchange Service - Extended service agreement - advance hardware replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet M209dwe, MFP M139we, MFP M140we
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 2; M910z; M920z AIO; M93z; X1
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HP3N8E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY720A, JY720AR, JY722A#ABA, JY722AR, JY726A, JY978A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-CHSS, UCS-SPINFRACHSS-RF, UCS-SPINFRACHSS-WS
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Factory Express Level 3 Integration Service - Factory integration - for P/N: AQ233BR#AC3, AQ233BR#AC4, JG406A#AC3, JG406A#AC4, JG406AR#ABA, JG411A#AC3, JG411A#AC4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - on-site - business hours - for P/N: JW654AR, JW681AR, JW834AR, JW837AR, JW838AR, JY850A, JY851A, JY852A, JY853A, JY854A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5G PoE+
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra ET50, ET55
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C9800-L-C-K9
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP MSM422 Dual Radio Access point
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
TS Electronic Warranty Upgrade from a 1 Year Depot to a 1 Year Onsite Next Business Day
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T2500 eMultifunction Printer, T2500 PostScript eMultifunction Printer
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Support Renewal SLA HPE Tech Care Essential SVC Start Date 01/03/24 End 28/02/2027
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme (2nd Gen); X1 Titanium Yoga Gen 1; X1 Yoga Gen 6
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour (for docking stations and port replicators) - 3 years - repair time: 5 business days
Zyxel ConfigService Firewall - Configuration - 6 months
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JZ508A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Probrand 3 Year Extended warranty for Business ( Tablets / PCs (Apple,MS,Google) from £501 to £1000 RRP)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Server Customization Package - Installation / configuration
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for BLc3000 Enclosure; ProLiant BL460c Gen8
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkSmart Core, View Plus; ThinkSmart Hub 500 10V5, 10V6
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HB3W9E
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Hardware Support For Cisco Kit 4HR Onsite Resp 24x7x365 Start Date 08/02/24 End Date 07/02/2025
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL322A, JL322AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE INTEGRITY SIMPLE SERVICE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 1 year (2nd year) - pick-up and return
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days - for Mediant 500 MSBR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - for ThinkPad L13 Gen 2; L14 Gen 2; L15 Gen 2; T14s Gen 2; T15 Gen 2; X13 Gen 2
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - response time: NBD - for Pro x2; ProBook 635, 640 G1, 640 G2, 640 G4, 645 G4, 650 G1, 650 G2, 650 G4
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour ( for switch with 8 ports ) - 2 years - on-site - 24x7 - response time: 4 h
HPE CarePack Renewal - Heartlands Plant CZJ04701VZ & CZJ04703TH SLA HPE Tech Care Essential wDMR SVC Contract No 2000980650 17//06//24 - 15//07//25
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation - for ProLiant MicroServer Gen10, MicroServer Gen8 Base Starter Kit
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - for ThinkCentre M32; M53; M600; M700; M710q; M73; M73e; M83; V530-15ICB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen9
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW186A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL160 Gen10
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60055dn, E60155dn
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N3K-C3048TP-1GE++, N3K-C3048TP-1GE=, N3K-C3048TP-1GE-RF, N3K-C3048TP-1GE-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL172A#BB, JL172AR
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M480f
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
NET.COVER ADVANCED 1 YEAR FOR SVCS ATFLVISTASC101YR
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M454dw; PageWide Managed P75050dn
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC026A, BC026AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: C8R18A, C8R18A#ABH, C8R18AR, M0S96A, M0S96AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce DS-70000, DS-70000N
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping - Extended service agreement - parts and labour - 3 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ075A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
QNAP Extended Warranty Brown Label - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E805 SST
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 3 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen10, DL20 Gen10 Entry, DL20 Gen10 Performance, DL20 Gen10 solution
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 1 year - for HP t240, t310 G2, t530, t628, t630, t740; Mobile Thin Client mt21; MultiSeat t200
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 5; P14s Gen 2; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2
Sony PrimeSupport Pro - Technical support - for Vision Presenter - phone consulting - 4 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL319A
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement - 2 years - on-site
Electronic HP Care Pack Return to Depot - Extended service agreement - 4 years - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Network Configuration and Integration Service - Configuration - 1 day - on-site - business hours - 2 days minimum
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for P/N: Q2P72AR, Q2P72B, Q2P73B, Q2P74AR, Q2P74B, Q2P75AR, Q2P75B
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL25p G2
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380, DL380 G2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 830 G5, 840 G5, 840 G6, 850 G5, 850 G6; EliteBook x360
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Allied Telesis AT-IE200-6GT-80-NCP1
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
HP Applied Network Consulting and Integration Service 8-hour offsite
HPE Standard Asset Tag Service - Extended service agreement
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL836A, JQ074A, JQ074AR, JQ076A, JQ076AR
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8433A#ACC, J8433A#ACD, J8433A#ACQ, J8433A#AKM, J8474A#ACD, J8474A#ACQ, J8474A#AKM
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for Chromebook C340-15; S340-14 Touch; IdeaPad 3 14ITL05; 3 15; 3 15ITL05; 5 14ALC05; S145-15
Honeywell Edge Services Battery Replacement Service - Battery replacement - replacement - 5 years - for Dolphin CK65
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 3; M910z; M920z AIO; M93z; X1
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Return to Depot - Extended service agreement - parts and labour - 2 years - carry-in - for Pro 408 G1, 610 G1; Pro Slate 10; Pro Tablet 10, 408 G1, 608 G1; TX1 POS Solution
Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Extended service agreement - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks Edge switch 2/24
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2F23A, Q2F23AR, Q2F24A, Q2F24A#ABY, Q2F24AR, R0P75A, R0P76A, R0P82AR, R3B06A
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: A9K-4T16GE-AIP-TR
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - response time: 4 h
Acer AcerAdvantage - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks SAN director SAN director 2/128 power pack
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL385p Gen8 Storage
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Dell 3Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 3 years - for Vostro 15 3510, 15 7510, 16 56XX, 3400, 35XX, 5301, 54XX, 55XX, 5625
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HP ASSESSMENT FOR SANS SVC
HP Analytics Proactive Management Premium Service Subscription licence (2 years) + 2 Years Premium Service 1 device hosted ESD DAAS agreement required Win, Android, iOS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - response time: next day - for Elite x360; EliteBook 745 G5, 755 G5, 865 G9; ProBook 640 G1, 640 G2, 650 G2, 65X G1
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack - Extended service agreement - 2 years - for HP 200 G4, 260 G4; EliteDesk 800 G6; ProDesk 40X G6; ProOne 400 G6, 440 G6
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ264A
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Brother Support Pack - Extended service agreement - parts and labour - 2 years - for Brother DCP-8060, 8065, HL-5270, 5280, MFC-7225, 8460, 8860, 8870, 9070, 9160, 9180
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant BL460c G5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HG0F1E
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3850-24S-S, WS-C3850-24S-S-RF, WS-C3850-24S-S-WS
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for IdeaPad 3 15; 3 15ITL05; 3 Chrome 14M836; 5 14ALC05; IdeaPad Slim 3 14; 3 15; 3 16
HPE - Extended service agreement - maintenance - 3 years - on-site
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for EcoTank ET-16600, 16650, L11160, L15150, L15160; EcoTank Pro ET-16600, 16680, L15180
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro M254, M255; LaserJet M209, MFP M140; LaserJet Pro M15, MFP M26, MFP M28
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 5 years - pick-up and return - 9x5 - for Pro x2; ProBook 635 Aero G7, 635 Aero G8, 640 G2, 640 G4, 645 G4, 650 G1, 650 G2, 650 G4
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Allied Telesis AT-AR4050S-NCA1
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Advanced Unit Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - business hours - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Priority Access - Extended service agreement - web support - 3 years - 24x7 - 250+ units
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from Lifetime Limited Warranty to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N1548, N1548P
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour (for workstation) - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G4; Workstation Z620, Z640, Z8 G4, Z820
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 3 years - on-site - response time: NBD - for HP 260 G4, 285 G6, 295 G6; Desktop Pro A 300 G3; ProDesk 40X G6; ProOne 400 G6, 440 G6
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW164A
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H41A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement (renewal) - parts and labour (for CPU only) - 1 year - on-site - for EliteBook 840 G2; EliteDesk 800 G4; Workstation Z1 G3, Z2, Z240, Z4 G4, Z6 G4, Z8 G4
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks D2D4112 Upgrade Kit, D2D4112/4312 Upgrade Kit; StoreOnce 4210 Upgrade Kit, 4220/4420 Backup Upgrade Kit
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2F21A, Q2F21A#0D1, Q2F21AR, Q6M26A, Q6M26A#0D1, Q6M26A#ABY, Q6M26AR, R3B02A, R3B03A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for HP 205 G4; Elite Slice G2; EliteDesk 800 G6; EliteOne 800 G6; ProDesk 40X G6, 600 G6
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML370
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Nec Display Solutions Service+ 24/7 Usage Warranty - Extended service agreement - parts and labour - 3 years - 24x7 - for MultiSync PA302W, PA302W-BK
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 200 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 93PM
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Kodak Alaris Care Kit On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h - repair time: 8 hours - for Kodak i3450
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9475A#0D1, J9475A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
Lenovo e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for NeXtScale n1200 Enclosure Chassis 5456
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 Software Support - Technical support - phone consulting ( for Premium License ) - 1 year - 24x7 - response time: 2 h - for P/N: J8994A#ABB
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HPE 3500-48 Switch, 3500-48G-PoE yl Switch, 3500-48G-PoE+ yl Switch, 3500-48-PoE Switch
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for EliteBook 725 G4, 735 G5, 745 G4, 745 G5, 755 G4, 755 G5, 820 G3; ZBook 15 G3, 15u G3
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/10
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for IdeaCentre A540-24; IdeaCentre AIO 3 22; 3 22ADA05; 3 24; 3 27; 5 24; 5 27; Yoga AIO 7 27
24 Months Past Warranty Extension & SupportEdge Standard 4 Hr Part Replace for Serials: 651950000329, 651950000330 (1/1/25 - 31/12/26)
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Hewlett Packard Enterprise HP7J8E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Modular Smart Array P2000 G3
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: C7508A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 G7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL370 G6 Special Server
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour ( for remarketed only ) - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Warranty extension 2 years onsite
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox C235, C235/DNI, C235V_DNIUK
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c G6 Workstation Blade, WS460c Gen8, WS460c Gen8 Graphics Expansion
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E4500-24-PoE
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ353A, JZ354A, JZ355A, JZ356A, JZ356AR, JZ357A, JZ357AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
Cisco CON-SNTP-ONSSCP56
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/1 warranty) - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 285 G6, 295 G6, 295 G8; Desktop Pro 300 G6; ProDesk 405 G6; ProOne 440 G9
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for ThinkPad L13 Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T14s Gen 2; T15 Gen 2; X13 Gen 2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Allied Telesis Net.Cover Standard Warranty Extension - Extended service agreement - replacement - 1 year - for P/N: AT-x510-28GPX
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for StorageWorks 1000i Virtual Library System
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Standard Delivery Service - Extended service agreement - delivery - on-site
Logitech Extended Warranty - Extended service agreement - 1 year - for P/N: 960-001101, 960-001201
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - for Zebra WT6000 Wearable Computer
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise H9RY9E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9064A#ACD, J9064A#ACE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - for EliteBook 735 G5, 830 G5, 840 G6, 850 G5, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra WT6000 Wearable Computer
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HC7G9E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for EliteBook 84XX, 85XX; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Latitude 7290, 7300, 7310, 7320, 7320 Detachable, 7350, 7390, 7400, 7410, 7420, 7450, 7490
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A, JL579A#ABA, JL579A#ABB, JL579A#AC4
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P8000
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HR5B9E
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6505
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
4 Year 9 x 5 Support
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - repair time: 3-7 business days - for Chromebook 11 G6, 11 G7, 11A G6, 11A G8, 11MK G9, 14 G7; Chromebook x360; Stream Pro 11 G4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9643A#ABB, J9643AR#ABH
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C600V/DN, C600V/N
D-Link Assist Silver Category B - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DCS-7517, DNR-2020-04, DSR-1000, DXS-PWR300; DCS 4703; DES 30XX; DGS 1210, 3000
Extreme Networks ExtremeWorks 4 Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 15 G5, 15u G6, 17 G6, Studio x360 G5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour ( for Replication License ) - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - for Aruba Virtual Mobility Controller - for P/N: JW654AR, JW681AR, JW834AR, JW837AR, JW838AR, JY850A, JY851A, JY852A, JY853A, JY854A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 280 G1, 280 G2, 290 G1, 290 G2; Pro 3500, 3500 G2; ProDesk 400 G3, 400 G4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M625; M70; M715q (2nd Gen); M71X; M72X; M75; M75n IoT; M75s Gen 2; M75t Gen 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Next Day Exchange Hardware Support - Extended service agreement (renewal) - replacement - 1 year - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N9K-C93120TX, N9K-C93120TX=, N9K-C93120TX-RF, N9K-C93120TX-WS
HPE Installation & Startup Service - Installation / configuration - on-site - for Edgeline EL1000 Pass-Thru System
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M820z AIO; M920z AIO; X1; V330-20ICB AIO; V410; V530-22ICB AIO; V530-24ICB AIO
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - repair time: 4 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HM1B2E
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 4 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP E344c, S430c; Zvr Virtual Reality Display
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ508A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
1 Year extended warraty - up to 53" screen
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
HPE PLATFORM ADVISORY WORKSHOP L2
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW635A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for Aruba 2530; HP E2520, Switch 2510G-24, Switch 2510G-48; HPE 25XX, 2610, E2520, V10
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Modular Smart Array 1500 cs
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days - for Skorpio X4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-X1000, BRC-X1000/1, BRC-X1000/WPW
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 4 years - on-site - business hours - response time: NBD - for EliteBook 820 G3; ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q7M86A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 4 years - 9x5 - response time: next available agent - 1000+ seats
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW177A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 15 G8
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: N7P34A, N7P34AR, N7P35A, N7P35AR, N7P35SB
HP Analytics Proactive Management - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 notebook - DaaS Standard - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support - for HP 240 G7, 250 G6, 250 G7, 255 G7; x2 210 G2
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT GS980M/52PS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW091A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - business hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z3200ps
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P350
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 630 G9, 640 G9, 65X G9; ProBook 630 G8, 630 G9, 635, 640 G5, 650 G8, 650 G9
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ProLiant DL160 Gen8, DL165 G7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9389AR#ABB, J9523AR
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 2; M70s Gen 2; M75s Gen 2; M75t Gen 2; M80; ThinkEdge SE50
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Predictable budgets
A single, upfront investment allows accurate prediction of yearly system repair costs.
Significant savings
Accidental Damage Protection saves you significantly relative to the cost of repair or new system. Users typically save between 28% - 80% depending on machine and repair.
Quality assurance
ADP is performed by Lenovo-Trained technicians, using Lenovo-Qualified parts, reducing the need for re-repair.
Comprehensive repairs
Lenovo's comprehensive diagnostic tools can identify hidden damage that may have otherwise gone untreated.
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AW576A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Installation Service - Installation - for P/N: R3R72A, R3R72B
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL376A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CM6040 MFP
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 455r G6, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Lenovo Tech Install CRU - Installation - 4 years - on-site - for S400; ThinkCentre M700; M800; M810; M820z AIO; ThinkSmart Hub 500; V510; V540-24IWL AIO
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M855dn, M855x+, M855x+ NFC/Wireless direct, M855xh
Service Pack Advance 4 Years - TD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B69B, Q8B69BR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet Enterprise Flow 5000 s3, Enterprise Flow 5000 s4; ScanJet Enterprise Flow 5000 s5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW175A, JW175AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 24X G6, 24X G7, 24X G8, 25X G5, 25X G6, 25X G7, 25X G8, 340S G7; x2
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Hewlett Packard Enterprise HP3M7E
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for Pro x2; ProBook 630 G8, 635, 640 G8, 64X G3, 64X G4, 650 G4, 650 G5, 65X G2, 65X G3
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-P9000, SC-P9000V
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Scalar i2000, i6000
HP STARTUP SUPERDOME 2 SERVICE SVCS .
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour ( for remarketed only ) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Lenovo Tech Install CRU Add On - Installation - 2 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
Cisco CON-SNTP-ONSSC158
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
SonicWall SuperMassive 9400 - Advanced Edition - security appliance - 10GbE - 1U - SonicWALL Secure Upgrade Plus Program (3 years option) - rack-mountable
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 4Y Basic Onsite - Extended service agreement - parts and labour - 1 year (4th year) - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Stability Mount
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90a Gen 2; M90a Gen 3; M90a Pro Gen 3; M910; M920z AIO; M93; X1
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: J9855A#AC4, J9855A#B2C
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB909A, BB909AR, BB909B, BB909BR
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkStation P510 30B4, 30B5; P710 30B6, 30B7; P910 30B8, 30B9
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 days - for SureColor SC-P5000, SC-P5000 STD Spectro, SC-P5000 Violet, SC-P5000 Violet Spectro
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StorageWorks Modular Smart Array 1500 cs
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Yealink AMS Extended Warranty Service for MVC640-Wired
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JD375A#AC4, JD375A#ACD, JD375AR#ABA, JD375AR#ABB, JD376A#ACD, JD376A#ACE, JD376AR#ABB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 12 / 15 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 9155, 9155 Model 12, 9155 Model 15
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY690A
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-16150, ET-5800
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 150, 20X, 25X, 6100, 6500, 6500 E709, 6500A E710, 6600 H711, 6700, 6820, 6951
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser F PJB projectors) - 5 years - shipment - response time: 24 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11TB storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8D07A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530L-28GPX-30, AT-X530L-28GPX-50
HPE - Extended service agreement - parts and labour - 3 years - on-site - for HPE 3500-24G-PoE yl Switch
Hewlett Packard Enterprise HJ0B3E
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Aruba Support SLA HPE Foundation Care NBD Exchange SVC Start Date 15/02/2024 End 14/02/2025
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Base Hardware Integration High Density - Factory integration
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 3; M75s Gen 2; M75t Gen 2; ThinkCentre neo 50; ThinkEdge SE50
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JW629A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks MSL8096
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW822A
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - business hours - response time: NBD - for ZBook Create G7, Studio G10; ZBook Firefly 16 G10, 16 G9; ZBook Fury 16 G10, 16 G9, 17 G8
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q86A, K2Q86AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for Brocade 300
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; X12 Detachable
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw, MFP M479fnw
FALC. X3+ S.SL DOCK EOC 5D 5Y SVCS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
NET.COVER ADVANCED 3 YEAR FOR SVCS ATIE34012GT80
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JG894AR, JG895AR, JG896A#ABH, JG896AR, JG897A, JG897AR, JG898AR, JG899A, JG899AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Precision 3530, 3540, 3541, 3550, 3551, 3560
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B605V/ZM, B615V_X, B615V_XL, B615V_XLM, B615V_XM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
Cisco CON-SNTP-WAVEING4
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox B235, B235V_DNIUK
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - response time: NBD - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG510A, JG510A#ABB, JG510A#ABH, JG510A#B8X, JG510AR, JG510AR#ABH, JH038A, JH038AR
Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 8x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
Brocade Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - on-site - response time: 4 h - for Brocade 6510
AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for MacBook Pro (Late 2020)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Depot - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for Yoga 5G 14Q8CX05; 7 14; Yoga Slim 7 Pro 14ACH5 O; 7 Pro 14ACH5 OD; 7 Pro 14IHU5 O
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour (for autoloaders and desktop tape drives) - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 3 years - on-site - 24x7 - response time: 4 h - for Storage D1212 4587; D1224 4587
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X220-52GP-30, AT-X220-52GP-50
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 5 years
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HR4C2E
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 2; M70a Gen 3; M820z AIO; ThinkCentre neo 30a 27 Gen 4
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - carry-in - 24x7 - repair time: 30 days - for Mediant 800
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E4200-24G Switch
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: DDM45-CR10-002A
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Installation & Startup Service - Installation - 1 incident
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Installation & Startup Service - Installation / configuration - on-site
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync P553, P553 PG, V423-TM, V463-TM, X464UNV-2, X552S, X552S PG
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ508A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Hardware Tech Support And Remote Tech Support HPE Tech Care Essential wDMR SVC CZ295205X8 and CZJ8110Q6T Start 01/02/2024 End 31/01/2025
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 1 year (2nd year) - pick-up and return
HPE 4-hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Lenovo's 3-year Sealed Battery Warranty is available in conjunction with a purchased extension or base 3-year system warranty. The extended battery warranty is available with depot or onsite service and offers a one-time replacement in the event a covered battery fails to meet minimum performance standards.
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Pro (Mid 2017)
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NEC - Extended service agreement
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
NETGEAR ProSupport Professional Setup and Configuration - Installation / configuration - on-site - for NETGEAR M6100-44G3-POE+; ReadyDATA 4U Expansion Chassis EDA4000, 5200
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E5500-24-SFP Switch
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 3 years - shipment - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH395AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ075A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
5yr Care pack upto 43 screen
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for PowerEdge R230, R430
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740T-56-1G-R
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
AudioCodes Customer Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - shipment - 8x5 - response time: NBD - for P/N: CS-KIT-MSRP-K9, CS-KIT-MSRP-K9-RF, CS-KIT-MSRP-K9-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Pro MFP M375nw
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Hewlett Packard Enterprise HP9S7E
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG875A#AC3, JG875A#AC4
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
Xerox Advanced Exchange Warranty - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for DocuMate 3120
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL261A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; Workstation Z VR Backpack G2; ZBook 17 G6
Hewlett Packard Enterprise H6SV4E
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL380 G6 Package Cluster
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP DL 1U-2U SERVER BULK PACKAGE
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
Elo Extended Warranty - Extended service agreement - parts and labour - 3 years - repair time: 14 days - for Backpack 3.0
HP Care Pack Pick-Up and Return Service - Extended service agreement - 3 years - pick-up and return - for OMEN by HP 15; HP 14, 15, 17; ENVY 13, 14, 15, 17; ENVY x360; Pavilion 13, 15
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
AudioCodes Customer Support - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB909A, BB909AR, BB909B, BB909BR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP 3100-8-PoE v2 EI Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL376A
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Scanjet Pro 3000 s3, 3000 s4 Sheet-feed
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-377 (EG), AP-377 (IL), AP-377 (JP), AP-377 (RW), AP-377 (US)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Data Sanitization Service for Storage Tier 1 - Technical support - data erasure - 1 year
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Hewlett Packard Enterprise HR4C4E
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z238; ZCentral 4R
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-H900
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX948A
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL365 G5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 100 / 120 / 160 kVA) - 3 years (1st and 2nd year) - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ073A, JZ073AR, JZ074A, JZ074A#ABB, JZ074AR, JZ110A, JZ111A, JZ112A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Installation Service - Extended service agreement - parts and labour - on-site
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
Princes HPE Support Including HPE Ind Std Svrs Return to HW, Support Remote Tech Support and Hardware Tech Support Start 01/12/23 End 01/07/24 Serial CZJ64807ZF
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks SAN director SAN director 2/128 power pack
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 8022; Officejet Pro 7720, 80XX
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkPad P40 Yoga; P50s; P51; P51s; P52s; X1 Carbon; X1 Extreme; X1 Tablet; X1 Yoga; X380 Yoga; ThinkPad Yoga 20C0, 20CD; ThinkPad Yoga 12; 14; 15; 260; 370; 460
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW175A, JW175AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
Logitech 994-000147
HP SECURITY QUICK ASSESSMENT SERVICE
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Officejet 150, 20X, 25X, 6100, 6500, 6500 E709, 6500A E710, 6600 H711, 6700, 6820, 6951
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 3PAR StoreServ Customer Self Installation - Installation - on-site - for HPE 3PAR StoreServ 8400, StoreServ 8400 2-node, StoreServ 8400 4-node
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M90; M90n-1 IoT; V530-15; V530S-07
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX923A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
Datalogic Snap-on adapter (for Falcon X3+)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: 437504-B22R
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HP FCTRY EXPRESS SOLUTION PACKSVCS PACKAGE 5 SVC
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P17 Gen 1; X1 Extreme (2nd Gen); X1 Extreme Gen 3; X1 Nano Gen 1; X1 Yoga Gen 5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Eaton Easy Battery+ - Battery replacement
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years (2nd/3rd year) - pick-up and return
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QU626A, QU626AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
WD Hardware Support Advanced Replacement Service - Extended service agreement - advance hardware replacement - 5 years - shipment - must be purchased simultaneously with the product - for P/N: 1ES0111
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T920 ePrinter, T920 PostScript ePrinter
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Committed Service Post Warranty Technician Installed Parts - Installation - 1 year - on-site - 24x7 - repair time: 6 hours - for System x3550 M5 8869
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
AudioCodes Customer Technical Support - Extended service agreement - 1 year - for Mediant 800
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 5 years - on-site
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX935A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8697A#ACE, J8699A#ACC, J9447A#ABB, J9447A#ACC, J9447A#ACD, J9447A#ACE, J9447AR#ABB
HGST Hardware Support Advanced Replacement Service - Extended service agreement - replacement - shipment
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-H800, BRC-H800/1, BRC-H800/WPW
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X230-18GP
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
4Y Foundation Care 24X7 wCDMR MLNXEDR MGMT BD Service
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 42TB storage array 1.2TB cache) - 1 year - shipment - 24x7 - response time: 4 h - for P/N: Q8B49A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Sony PrimeSupport On-Demand - Extended service agreement - customisation - 1 day - on-site
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JW657A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Advanced Support Access - Extended service agreement - on-site
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for Flex Pro-13; IdeaPad 5 14IIL05; 5 15; 5 Pro 16; IdeaPad Flex 5 15ITL05; Legion 5 15; 5 17
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 4 years - 24x7 - response time: 2 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G6, 805 G8; EliteOne 800 G6; ProDesk 40X G6, 600 G6; ProOne 400 G6, 440 G6
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis AT-IE200-6GT-80-NCA1
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - repair time: 2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Installation & Startup Service - Installation / configuration
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW148A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL261A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
Hewlett Packard Enterprise HG6E6E
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AllSee Lifetime CMS
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen10, DL20 Gen10 Entry, DL20 Gen10 Performance, DL20 Gen10 solution
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: NBD - for P/N: DDM46-CR01-012A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce DS-780N
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2, Enterprise Flow 7000 s3
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks MSL8096
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for PageWide Managed P55250dw
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FP8120-K9, FP8120-K9-RF
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NETGEAR ProSupport OnCall 24x7 - Technical support - phone consulting - 5 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
SNTC 24X7X4 Catalyst 9300 24 port mGig and UPOE Net
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration - for HPE Intelligent Management Center
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC300
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HGST StorChoice Silver - Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 2 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M75s Gen 2; M75t Gen 2; M80; V50s-07; V50t Gen 2 13; V55t-15
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9468A#ABB, J9468A#ACD
Avocent Silver Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DMPU4032-G01
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 4 years - 9x5 - for ProBook 450 G2, 450 G3, 450 G4, 450 G5, 455r G6, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE VPN Access Service - Installation / configuration
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - on-site - response time: NBD - for PageWide MFP 377dw
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Sony Equipment Exchange Service - Extended service agreement - replacement - 1 year - shipment - for Sony UBP-X1100ES
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JY793A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6010C
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
APC Extended Warranty (Renewal or High Volume) - Extended service agreement (for 1 accessory) - 1 year - for P/N: GVX1250K1500HS, PDPMIB1N-40, PDPMIB2N-20, PDPPDU-40, PDPUPS1N-40, PDPUPS2N-20
Allied Telesis AT-XS916MXT-NCP1
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG682A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ509A
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days - for Mediant 2600 E-SBC
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
FALCON X3+ EOC OVERNIGHT 5 YRS SVCS COMPREHENSIVE
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 5412, 5412-92, 5412-96; HP Switch 5412, Switch 5412zl-96
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL356A#BB
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P8000
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Enterprise - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Digital Sender Flow 8500 fn1; ScanJet Enterprise 8500 fn1
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 5 years - repair time: 2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW674A, JW674AR, JW675A, JW675AR, JW676A, JW677A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 2; M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Kodak Alaris On-Site Service Essential - Extended service agreement - parts and labour - 3 years - on-site - for Kodak I3500
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B82B, Q8D14B, Q8J28A, Q8J28AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Engage One Basic I/O Connectivity Base; EngageGo Base Jacket
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW173A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW829A, JW830A, JW831A, JW832A
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE 4X; QLogic IB 4X
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HC3V0E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E4500-24-PoE
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: AT-X230-18GP
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Premium License ) - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8993A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW174A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AJ766A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser F PJB projectors) - 5 years - shipment
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
Warranty Extension, Post Warranty, Partner Choice 4hr Parts Replace
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce ES-580W
Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad L13 Yoga Gen 2; L14 Gen 1; L15 Gen 1; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP E24u G4, E27u G4, Z24f G3, Z24u G3, Z25xs G3, Z27k G3, Z27q G3, Z27u G3, Z27xs G3
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11.52TB cache storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B64B, Q8B64BR, Q8C28B, Q8C50B, Q8D01B
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 1 year - on-site - for IdeaPad 1 14; 1 15; 3 14; 3 15; 3 15IGL05; 3 15IML05; 3 17; IdeaPad Gaming 3 15
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE MSL4048; StorageWorks MSL4048; StoreEver MSL4048, MSL4048 LTO-5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8993A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, Studio x360 G5
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL072-61001, JL072AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE J9850A Switch 5406Rzl2 SN SG40GM4082 (M-F NBD On-Site Resp) 36 Months
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P340; P348; P350; P360
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JF242A#ABB
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
D-Link Assist Silver Category C - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DAP-2020, 2230, 2610, DWL-3610, 6610; DGS 1100, 1210, 1500
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AM447AR, AM448AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Epson CP05RTBSHA34
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HC3L4E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS980MX/28-50
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-52GPXM-10, AT-X530-52GPXM-30, AT-X530-52GPXM-50
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
TADL Assist Warranty Extension - Extended service agreement
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
StorTrec Bronze On-Site Support for 12-26 Bay Rackmounts (DC) with Next Business Day Response; Monday-Friday 9am-5pm
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Standard Delivery Service - Extended service agreement - delivery - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY792A
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: DW027AR#ACJ, Q1523BR#AB2, Q1523BR#ABG, Q1523BR#ABU, Q1523BR#ACE, Q1523BR#ACJ
Cisco CON-SNTP-LA9KMOPS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 8x5 - response time: next business day ( for requests before 3:00 p.m.)
Hewlett Packard Enterprise HY5M5E
CX LEVEL 1 SW SUB C9200 Cisco DNA Adva
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QW914A, QW914A#ABH, QW914AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 150, 200, 250, 7000 E809, 7110, 75XX, 7612, 8040; Officejet Pro 8500 A909, 8740
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE - Extended service agreement - maintenance - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE - Extended service agreement - parts and labour - 1 year - on-site
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX935A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Eaton Easy Battery+ - Battery replacement
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for StorageWorks 1000i Virtual Library System
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW146A
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M4-B-S1, UCS-SPB200M4BS1-RF, UCS-SPB200M4BS1-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX933A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8772B#ABB, J8772B#ACC
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 634969-B21, 634969R-B21, 634977-B21, 634977R-B21, 699045-B21, 699047-B21, 708931-B21
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - for HP t240, t310 G2, t420, t430, t530, t540, t628, t630, t640, t730, t740; Quad-Display t310
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4; T16 Gen 2; X13 Gen 4
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - NPOS - for Precision 5530 2-in-1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE WIN SRVR 2003 MODERNZ TIER 1
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser P projectors) - 5 years - shipment - response time: 24 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dw, 452dwt
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet 2320; DeskJet Plus 41XX, Ink Advantage 6075, Ink Advantage 6475; ENVY Pro 64XX
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G5, 640 G8, 64X G3, 64X G4, 650 G4, 650 G5, 650 G8, 65X G3
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years - on-site
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ262A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for IdeaPad 5 Pro 16; IdeaPad Pro 5 16; IdeaPad Slim 5 14; Legion 5 15; 5 17; Legion Pro 5 16
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
5 Yr Premium Service for S3100f 5 days, 8 hours/day coverage, 8hr Response, 4hr Fix
HPE Foundation Care Next Business Day Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - business hours - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
D-Link Assist Warranty Extension Category B - Extended service agreement - parts and labour - 3 years - for D-Link DCS-7517, DNR-2020-04, DSR-1000, DXS-PWR300; DCS 4703; DES 30XX; DGS 1210, 3000
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Mediant 800
Zyxel ConfigService Wireless Controller - Configuration - 6 months
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HP Care Pack - Extended service agreement - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Yealink AMS Extended Warranty Service for ZVC400
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo Accidental Damage Protection Add On - Accidental damage coverage - 4 years - for ThinkPad P14s Gen 3; P15v Gen 3; P16s Gen 1; P16s Gen 2; P16v Gen 1; T15p Gen 3
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad L13 Yoga Gen 3; L15 Gen 3; T14 Gen 3; T14s Gen 3; T14s Gen 4; T15 Gen 2
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M570dn, MFP M570dw
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 300
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dh, M506dn, M506n, M506x
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for V14 G3 ABA; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Digital DMPU4032
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 1 year - on-site - response time: NBD - for HP 260 G4; EliteDesk 80X G8; EliteOne 870 G9; ProDesk 40X G6; ProOne 400 G6, 440 G6
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L14 Gen 1; L14 Gen 2; L15 Gen 1; L15 Gen 2; T14s Gen 1; X12 Detachable; X13 Gen 1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 24X G8, 25X G8; Mobile Thin Client mt22; ProBook 430 G8, 450 G8, 45X G7; ProBook x360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Ind Std Svrs Return to HW Support With Remote Tech Support and Hardware Tech Support
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL259A#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ509A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed Color MFP E58650dn; PageWide Managed Color Flow MFP E58650z
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: A8007B, A8007B#ABH, A8007BR, AG594A, AG594AR, AG594B, AG594BR, AG594C, AG594CR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 46TB flash array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8G49B, Q8G51B, Q8G61B, Q8G63B
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 2TB storage array) - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E24SB, B7E25BR, B7E26AR#PCS, B7E26BR, F3J70BCR, F3J70BR
HP Analytics Proactive Management Enhanced Service - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 desktop - DaaS Premium - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support
Hewlett Packard Enterprise HP3P3E
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT GS980M/52PS
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b3000
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 6741-L1U
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP t310 G2, t420, t430, t430 v2, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H9YL9E
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL320A
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Digital Sender Flow 8500 fn1 Document Capture Workstation
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for ScanJet 8270, N6350 Networked Document Flatbed Scanner; Scanjet Pro 4500 fn1
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 455 G9, 455r G6, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 470 G5
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco SP Base Advance Replacement - Extended service agreement - replacement - 1 year - 24x7 - response time: 4 h - for P/N: ASR920-24G-4-10G
KVS5076H3YR4+4 KV-S5076H 3year 4+4 response
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP4025dn, CP4025n
Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H39A, Q8H39AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre M90n-1; M90q Gen 2; M90t; M920q
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW244A, JW245A, JW246A
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8715B#0D1, J8715B#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW831A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R72A, K2R72AR, Q0F53A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8697A#ABN, J8697A#ACE, J8697AR#ABB, J8699A#ACC, J8699A#ACE, J8699A#AKM, J9447AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP w17e
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HPE Installation Service - Installation / configuration - for ProLiant DL385p Gen8 Storage
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for EliteBook 8540; EliteBook x360; ProBook 640 G2, 64X G1, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 640 G1, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 4 years - on-site - business hours - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G7, 430 G8, 44X G7, 450 G8, 45X G7; ProBook x360
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
LFD Extended Warranty 2 Years - B-Line 50 INCH-55 INCH
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 696910-B21#B19
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW831A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad L13 Yoga Gen 3; L13 Yoga Gen 4; T14s Gen 2; T14s Gen 3; T16 Gen 1; X13 Gen 2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: J9727AR#ABB
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G4 Performance Pack
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P6000
HPE Support Plus - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Day Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant BL460c G5
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Hardware Tech Support including Remote Tech Support Serial CZ2731013V Start 13/10/2023 End 12/10/2024
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for DocuMate 5460
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 1 year - 8x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Kodak Alaris On-Site Service Essential - Extended service agreement - parts and labour - 5 year - on-site - 9x5 - response time: 8 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P06479-291, P06479-AA1, P07523-B21, P07524-B21, P08335-291, P08335-371, P08335-AA1
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 3 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
Logitech Extended Warranty - Extended service agreement - 1 year - for Rally Bar
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant BL620C G7, BL660c Gen8, BL680c G7, BL685c G7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
5 yr Essential Service 5 days, 8 hours/day coverage, 8hr Response,
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW687A, JW688A, JW689A, JY851A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for K14 Gen 1; ThinkBook 13x ITG; 15p G2 ITH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-XC-10G-EP32.6=, ONS-XC10GEP32.6-RF
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet D5560
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 2 years - 9x5 - for OMEN by HP 15, 16, 17; OMEN X by HP 2S; HP 15, 17; Spectre Folio 13; Spectre x360
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
1 Year extended warraty - Up to 53"
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/3 warranty) (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3, Studio G5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB904A, BB904AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 3 years - on-site - response time: NBD - for (3/3/3 only) HP 260 G2, 260 G3, 280 G2; Elite Slice, Slice for Meeting Rooms, Slice for Meeting Rooms G2, Slice G2; EliteBook 840 G4; EliteOne 1000 G1, 1000 G2, 800 G3, 800 G4; ProDesk 40X G4; ProOne 400 G4, 400 G5, 400 G6, 460 G2, 600 G3, 600 G4, 600 G5
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Lenovo 4Y Accidental Damage Protection, 4 year(s)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE - Extended service agreement - parts and labour - 3 years - on-site - for HPE 3500-48G-PoE yl Switch
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 8x5 - response time: next business day ( for requests before 3:00 p.m.) - for P/N: MS210-24P-HW
Charge Per Device For Install Of Memory and Ram
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E4200-24G Switch, E4200-24G-PoE Switch, E4200-48G Switch
Lenovo Tech Install CRU - Installation - 5 years - on-site - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE UNIX MIGRATION DESIG AND PLAN L2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T120, Z2100
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 3 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro CP1025, CP1025nw, M252dw, M252n
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B600/DN, B600/DNM, B600/DT, B600/DX, B600/DXF, B600/DXP, B600V_DN, B600V_DNM
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo e-Pack Smart Office Maintain - Technical support - phone consulting - 1 year
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL GS1900, GS1920, GS2210, MES3500, MGS3520, MGS3700, XGS3600, XS1920, XS3700, XS3900
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Panasonic Protection Plus - Accidental damage coverage - parts and labour - 3 years - for Toughbook 19, 52, 74, CF-08, CF-30, CF-H1, CF-U1
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for P/N: JC102AR#ABB, JC106A#ABB, JG219A#ABB, JG219AR#ABH
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M570dn, MFP M570dw
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW658A
Hewlett Packard Enterprise HM8T7E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 7500, 7590
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW631A, JX990A, JX991A
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - on-site - response time: NBD - for PageWide MFP 377dw
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
S3100f ESS 1 Year, in Warranty - Next day onsite, no fix time
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C579R, WF-C579RD2TWF, WF-C579RDTWF, WF-C579RDWF
Yealink AMS Extended Warranty Service for MVC840
Cisco CON-SNTP-CT255
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6010C
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Extended service agreement - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9643A#ABB, J9643AR#ABH
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C6880-X-LE, C6880-X-LE++, C6880-X-LE=, C6880-X-LE-RF, C6880-X-LE-WS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Care Pack - Extended service agreement - parts and labour - 1 year - on-site
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 3 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 830 G5, 840 G5, 840 G6, 850 G6; EliteBook x360; ZBook 14u G4, 15u G5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 16311
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b3000
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
Origin ITAD Services Collection specified kit, Only kit in full working order and in good condition and access not locked or locked to acct
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for OptiPlex 5055, 5060, 5070, 5080, 5090, 5260 All In One, 5270 All In One, 5480 All In One
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 7500, 7590
HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P24845R-B21, P24846R-B21, P24847R-B21, P24849R-B21, P24850R-B21, P40717R-B21
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NET.COVER ADVANCED 5 YEAR FOR SVCS ATIE34012GP80
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - 9x5 - response time: NBD - for P/N: DDY47-FCE8-001A, DDY47-UCE8-001A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care Next Business Day Exchange Service - extended service
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
ViewSonic 5 Years Swap Warranty of LS Series
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
NET.COVER ADVANCED 5 YEAR FOR SVCS ATFLVISTASC105YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Installation Service - Installation - 1 incident - on-site - for StorageWorks Modular Smart Array P2000 G3
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 4 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
HPE Proactive Care Advanced Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - pick-up and return - 9x5 - for HP 340 G7; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Cluster Platform Factory Software Service - Installation - 4-8 nodes
Cisco CON-SNTP-ONSSC145
ASUS Warranty Extension Package Global Extended service agreement parts and labour (for notebook with 1 year pick-up and return warranty) 2 years pick-up and return
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for StorageWorks Modular Smart Array 1500 cs
Lenovo Onsite - Extended service agreement - parts and labour - 1 year (5th year) - on-site - response time: NBD - for ThinkPad T431s; T440; T440p; T440s; T450; T450s; T540p; W540; W550s; X240; X240s; X250
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
WatchGuard Total Security Suite Renewal/Upgrade 3-Year for Firebox T80
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
AppleCare+ with Theft and Loss - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for iPhone 14 Plus
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP Collaboration G6; Elite 800 G9; EliteDesk 80X G8; EliteOne 800 G8; ProDesk 40X G6
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE PLATFORM ADVISORY WORKSHOP L2
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 777427R-B21, 830011R-B21, 833870R-B21, 839308-375, 839309-375, 844188-375, 860069-S01
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G8; Chromebook x360; Pro c640 G2, c645; ProBook 45X G8; ProBook x360
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P15535-B21, P15735-B21, P18605-291, P18605-B21, P18608-B21, R3B88A, R3B89A, R7E82A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V410; V510; V540-24IWL AIO
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 779dn, MFP 779dns
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Hardware Tech Support and Remote Tech Support SLA HPE Tech Care Basic wDMR SVC Serial CZ29090631 Start 03/04/2024 End 02/04/2025
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML370
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL NWA1100, NWA1121, NWA1123, NWA5121, NWA5123, NWA5301, NXC5500, WAC6502, WAC6503
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253A#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Support Plus with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX938A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 2; M70q Gen 3; M75s Gen 2; M80q Gen 3; M80s Gen 3; M80t Gen 3
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 7290, 7300, 7310, 7320, 7390, 7400, 7410, 7420, 7490
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 2 years - pick-up and return - 9x5 - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 1 year - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 3 years
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service for Travelers - Extended service agreement - parts and labour - 5 years - pick-up and return - business hours - response time: NBD - for Elite x2; EliteBook 1040 G4; EliteBook x360; ZBook 15v G5; ZBook x2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NET.COVER ADVANCED 3 YEAR FOR SVCS ATIE34012GP80
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for V510-14IKB 80WR; V510-15IKB 80WQ
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE HELION PLATFORM 5 YEAR 9X5 RTU
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Depot - Extended service agreement - parts and labour - 4 years - for 100e Chromebook (2nd Gen) MTK.2; 100w Gen 3; 300w Gen 3; 500w Gen 3; V14 G2 ITL
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E14 G4, E22 G4, P204, P21b G4, P22 G4, P22h G5, P22va G4; Engage One 10, 14, 16
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW629A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 960GB cache storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B78A, Q8B79A, Q8D12A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Hewlett Packard Enterprise HN4K5E
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Philips Extended Warranty 2 Year on 16-22 inch Products
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: A9K-4T16GE-TR, A9K-4T16GE-TR=, A9K-4T16GE-TR-RF, A9K-4T16GE-TR-WS
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Elite Mobile Thin Client mt645 G7; Elite x360; EliteBook 840 G10, 86X G10; EliteBook x360
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL073AR
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3560CX-8TC-S, WS-C3560CX-8TCS++, WS-C3560CX-8TCS-RF, WS-C3560CX-8TCS-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G8, 850 G6, 850 G8; EliteBook x360
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; ProDesk 600 G1; Workstation Z2, Z240, Z6 G4, Z8 G4
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P410; P500; P510; P520; P520c
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9475A#0D1, J9475A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Applied Network Consulting and Integration - Configuration - 5 days - on-site - business hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Instant IAP-207, IAP-207 (EG), IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c Gen9
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11A G8, 11MK G9, 14 G7; Chromebook Enterprise 14A G5; Chromebook x360
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for IdeaPad 1 14; 1 15; 3 14; 3 15; 3 15IGL05; 3 15IML05; 3 17; 3 CB 15; IdeaPad Gaming 3 15
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn, P75050dw
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-24/12, Switch 2610-48
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Spectre 13 Pro; Spectre Pro 13 G1, x360 G1, x360 G2; Spectre x2 Pro; x360
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5500-48G EI Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB881A, BB881AR, EH986B, EH986BR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
WD Advanced Replacement - Extended service agreement - advance hardware replacement (for Enterprise SSD) - 5 years - shipment
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL259A#ABB
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Yealink AMS Extended Warranty Service for A30
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE - Extended service agreement - maintenance - 3 years - on-site
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for EcoTank L6550, L6570, L6580; EcoTank Pro ET-5880, L15180, M15180
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 7500, 7590
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9445A#ABB, J9445A#ACE
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Installation Service - Installation - on-site - for P/N: P06804R-B21, P09524-B21, P09524-B21#0D1, P09524R-B21, P09525-B21, Q8T38A, Q8T39A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 5 years - 9x5 - response time: 2 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/10PS-30, AT-GS970M/10PS-50
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 5 years - on-site - 24x7 - response time: 4 h - for Storage D1212 4587; D1224 4587
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9449A#ACD, J9449AR#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Chromebook 5190 2-in-1, 5190 Education
Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390 Yoga; L490; L580; L590; T480; T49X; T590; X39X
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - for P/N: 507021-B21#0D1
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
Probrand 3 Year Accidental Damage, Theft, Breakdown & Loss Insurance £0 Excess (Smartphone from £0 to £300 RRP)
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL184AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - for Chromebook 11MK G9; Chromebook Enterprise 14 G7; Chromebook x360; Stream Pro Laptop 11 G4
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 7X84CTO1WW, 7X84CTO3WW, 7X84CTO4WW, 7X84CTO5WW, 7X84CTO6WW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco CON-SNTP-C2520PCC
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-374 (EG), AP-374 (IL), AP-374 (JP), AP-374 (RW), AP-374 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9389AR#ABB, J9523AR
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise H9YM2E
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; M75s Gen 2; M75t Gen 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW092A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U55AR, Q0U57A, Q0U57AR, Q0U59A, Q0U59AR, Q0U61A, Q0U61AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
StorTrec End-Of-Service-Life On-site Support, 12 Months
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - commercial - for Surface Pro 3, Pro 4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: Q9H59A, Q9H61AR, Q9H62A, Q9H63A, R2J82A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N7P34AR, N7P35AR
ASUS Warranty Extension Package Local Virtual - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 1 year (3rd year) - pick-up and return - 9x6 - response time: NBD - repair time: 5 business days - for ASUSPRO ESSENTIAL P2520LA; P2520LJ; P2520SA; P2520SJ; P550CA; P550LA; P550LAV; P550LD; ROG Strix GL503VM; GL702VI; GL703VM; GX501VS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for LightScene EV-110, EV-115
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P7000, SC-P7000V
Yealink AMS Extended Warranty Service for MVC940
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for S510; ThinkCentre M625; M630; M700; M715q (2nd Gen); M71X; M72X; M73; M90; M90n-1 IoT
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-8T-E-2G-UK
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for EliteBook 83X G8, 840, 84X G8, 85X G8; EliteBook x360; Mobile Thin Client mt32, mt46
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for S400; ThinkCentre M700; M800; M810; M820z AIO; V30a-22IIL AIO; V410; V510; V540-24IWL AIO
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280; X39X
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Visioneer 94-0333-W1-8
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NETGEAR ProSupport OnSite NBD Category 2 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; M93z; X1
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Color LaserJet Pro MFP M176n, MFP M177fw, MFP M274n, MFP M277dw, MFP M277n
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise StorageWorks Door/dock Large Item Logistic
Lenovo Microsoft Autopilot PKID registration (Report) - Remote configuration
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 3 years - 9x5 - repair time: 3-7 business days - for EliteBook 1050 G1; EliteBook x360; ZBook 15u G5, 15u G6
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProBook 430 G6, 430 G7, 430 G8, 445 G8, 445 G9, 445r G6, 44X G6, 455r G6, 45X G6, 470 G5
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson EB-PU2010B, EB-PU2010W
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Dell 3Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 3 years - for Precision 35XX, 5530 2-in-1, 55XX, 5750, 75XX, 77XX
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 1 year
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JD370A#ABD, JD370A#ABE, JD370AR#ABA, JD370AR#ABH, JD375A#AC4, JD375AR#ABA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL357A#BB
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q63A, Q6Q63AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB908A, BB908AR, BB908B, BB908BR
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: AH233AR#0D1, AM426AR#0D1, AM437AR#0D1, AM445AR, AM448AR, AM449AR, AM451AR#0D1
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 8G
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX952A
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
12 Months MBD M-F On Site Response for 1x WorkForce Pro WF-C8610 (LMOB Electrical Contractors)
HPE UNIX MIGRATION DESIG AND PLAN L1
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for ThinkBook 14 G6 ABP; 14 G6 IRL; 14s Yoga G2 IAP; 16 G6 ABP; ThinkCentre neo 30a 22
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JC772AR#ABH, JG336A#ABH, JG336A#B8X, JG554A#B8X, JG554AR#B8X, JH037A, JH037AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ510A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Hewlett Packard Enterprise H9PL8E
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE - Extended service agreement - parts and labour - 1 year - on-site
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-377 (EG), AP-377 (IL), AP-377 (JP), AP-377 (RW), AP-377 (US)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930F 48G PoE+ 4SFP
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkPad L13 Yoga Gen 2; L14 Gen 1; L15 Gen 1; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Next Business Day Partner Branded Support - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: JW635A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC21
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: J9822A#0D1, J9822A#ABB, J9822A#ABH, J9822A#ACD, J9822AR, JL001A, JL001A#ABB, JL001AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 17 G6, Studio x360 G5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: PEH946A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Accidental Damage Protection - Accidental damage coverage - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL587A, JL587AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY690A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8994A#ABB
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Hewlett Packard Enterprise HL2W5E
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 5 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC023A#ABB, BC023A#ABU, BC023A#AC3, BC023A#ACE, BC023A#AKJ, BC023AR, BC023AR#ABA
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - on-site - for P/N: 507021-B21#0D1
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 3 years
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - extended service agreement - 5 years - on-site
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW627A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
S3100f ESS 1 Year, in Warranty - Next day onsite, no fix time
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for (for 3-year base warranty) ProBook 630 G8, 640 G2, 640 G4, 640 G5, 640 G8, 645 G4, 650 G2, 650 G4, 650 G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 794502-B23, 794502R-B23
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL322A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Ricoh Assurance Program Extended Warranty for Workgroup Product Segment - Extended service agreement - replacement - 5 years - shipment - response time: NBD - Upgrade - for fi-8150, 8170, 8250, 8270
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP Business Slim, N223, N246, V194, v197, V212, v213, V214, v243, V270, vh22, VH240, VH27
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW321A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Hewlett Packard Enterprise H7SF1E
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: C8R07A#ACQ
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: EH848BR#ABB, EH848BR#ABJ, EH958BR#ABB, EH958BR#ABJ, EH970AR#ABG, EH970AR#ABJ
HPE - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T125, T130
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 4 years - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E24SB, B7E25BR, B7E26AR#PCS, B7E26BR, F3J70BCR, F3J70BR
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW797A
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE PLATFORM ADVISORY WORKSHOP L1
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet Ink Advantage 5075, Ink Advantage 5275; ENVY Inspire 79XX; Officejet 46XX
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 4 years
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - for HP E22 G4, E24i G4, E24t G4, E27 G4, E27q G4, Z24f G3, Z24n G3, Z27k G3, Z27q G3, Z27u G3
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C4507R+E=, WS-C4507R+E-WS
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
HPE Installation Service - Installation / configuration
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9475A#0D1, J9475A#ABB
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Installation Service - Installation / configuration - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour (for workstation) - 5 years - on-site - 9x5 - response time: NBD - for HP Z1 G8; EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet T3500 Production eMFP
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Service Pack Advance 4 Years - TJ
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HJ7M2E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX918A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 G5, ML115 G5
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco CON-SNTP-LXCMCLIC
Electronic HP Care Pack Return to Depot - Extended service agreement - 5 years - for HP t240, t310 G2, t530, t630, t740; Mobile Thin Client mt21; Quad-Display t310
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW797A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL190AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for ENVY 100 D410a, 110 D411a, 114 D411c, 120, 7640; Photosmart C7180
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE Aruba 5406 zl Switch Rack Shippable
HP INST SVC W/NW WORKGROUP PRINTER
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HC0F4E
Xerox Advance Exchange Warranty - Extended service agreement - 3 years
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW186A
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare, Essential, Pre-Owned, ZT411, ZT411R, 3 Years, Comprehensive
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
D-Link Assist Silver Category B - Technical support - phone consulting - 5 years - 9x5 - response time: same business day response within 4 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
LFD Extended Warranty 2 Years - Q-Line 76 INCH-86 INCH
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Start Date 09/12/23 End Date 08/12/24 Including HPE Foundation Care NBD Exchange SVC
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for Mediant 800
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre neo 50; ThinkEdge SE50; V50s-07; V55t Gen 2-13; V55t-15
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for HP Z34c
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70; M75n IoT; M75s Gen 2; M75t Gen 2; V50s-07; V50t-13; V530; V55t-15
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
Lenovo Depot - Extended service agreement - parts and labour - 3 months - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 601362R-371, 653745R-001, 653746R-371, 653747R-001, 704159R-421, 708687R-421
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176, MFP M177, MFP M274, MFP M277; LaserJet Pro CM1415, MFP M276
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Upgrade to on-site warranty 1st Year
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
3 yr Essential Service for S3100f Scanner, 5 days, 8 hours/day coverage, 8hr Response
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HGST StorChoice Silver - Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - replacement - 1 year - shipment
Logitech Jumpstart - Configuration - 90 days - for SmartDock
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Disk System 2300
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740-24-R
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8697A#ABN, J8697A#ACD, J8697A#ACE, J8699A#ACC, J8699A#ACD, J8699A#ACE, J8699A#AKM
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for Falcon X4
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 4 years - on-site - 9x5 - response time: NBD - for HP t430, t530, t540, t630, t640, t730, t740; Flexible t510, t520, t610 PLUS, t820
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP 1y /1Hr Project Specialist Lvl 1 Supp
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkCentre M60; M70q Gen 3; M70q Gen4; M70s Gen 3; M70t Gen 3; ThinkCentre neo 50q Gen 4
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for RM-IP500
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL258A#ABB
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB904A, BB904AR
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6, Studio G8
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre Edge 93z; ThinkCentre M90a; M910z; M920z; M93z; X1
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
NETGEAR ProSupport OnSite NBD Category 3 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option, Commissoning - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra VH10
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks SAN switch 2/8, SAN Switch 2/8-EL Power Pack
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M377dw, MFP M477fdn, MFP M477fdw, MFP M477fnw
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - on-site - business hours - for P/N: P9K10AR, P9K16AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Synergy Installation and Startup Service - Installation / configuration (for First Frame) - on-site - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00A, Q1J00AR, Q1J01A, Q1J01AR, Q1J04A, Q1J04AR, Q1J79A, Q1J79AR
HPE Support Plus 24 - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1001X-2.5G-K9, ASR1001X-2.5GK9-RF, ASR1001X-2.5GK9-WS
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce DS-5500, DS-5500N, DS-6500, DS-6500N, DS-7500, DS-7500N
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW244A, JW245A, JW246A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: AIR-CT5508-12-K9++, AIR-CT5508-12K9-RF, AIR-CT5508-12K9-WS, AIR-CT5508-12PROM
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8772B#ABB, J8772B#ACC
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL322A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW321A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC+-10GEP56.1, ONS-SC+-10GEP56.1=
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4451-X/K9, ISR4451-X/K9-RF, ISR4451-X/K9-WS
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for HP Switch 2910al-24G-PWR
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 3 years - response time: NBD - for P/N: AT-X320-11GPT-10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 20X G4, 260 G4, 280 G5, 295 G6; EliteDesk 800 G6; ProDesk 40X G6; ProOne 400 G6, 440 G6
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 3 years - shipment - for DocuMate 5540
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M452dn, M452dw, M452nw
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for Epson DS-1630; WorkForce DS-1630
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro M154, M155, M255; LaserJet Pro M118, M15, M203, MFP M29, MFP M31
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 2 years - 8x5
APC Per Hour Service Labor Rate - Extended service agreement - labour - on-site
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 5406R 16-port, 5406R 44GT, 5406R 8-port, 5406R zl2
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service combines Cisco's intellectual capital with software-based smart capabilities, allowing you to expand your service offerings, resulting in lower delivery costs, improved time to market, and increased customer intimacy. Cisco Partner Support Service provides foundational technical services along with extensive installed base management, alerts, and device diagnostics structured for you to embed within your service offerings.
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL NWA1100, NWA1121, NWA1123, NWA5121, NWA5123, NWA5301, NXC5500, WAC6502, WAC6503
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NC55-MPA-12T-S, NC55-MPA-12T-S=
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkBook 13x ITG; 16p G2 ACH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3; E15 Gen 3
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT x230-10GT
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH255A, JH255AR
HPE - 3 years warranty - parts and labour - 3 years - on-site
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 2 sockets/1-2 virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+, M806x+ NFC/Wireless direct
ANNUAL LICS P/LOC 100 BEACONS LICS OR 100 000 VISITS/30DAYS
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased within 90 days of the product purchase - for Brocade X6-4 Director Chassis
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
1Yr ProSupport and 4hr Mission Critical Sn: 5SFT5K2 Date:2022-05-17 2023-05-17
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T730
HPE Foundation Care Next Business Day Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - business hours - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Service Labor Rate for After Hours Service during Normal Business Days
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A#ABA, JL579A#ABB, JL579A#AC4, JL579A#B2C
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PH1202HL
HPE Installation Service - Installation / configuration - for P/N: 584086R-371, 584087R-371, 643066R-001, 653748R-421, 686785R-421, 696730R-421
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE - Extended service agreement - pay phone consulting - 12 months - on-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
LFD Extended Warranty 2 Years - D-Line 76 INCH-86 INCH
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
NET.COVER ADVANCED 1 YEAR FOR SVCS ATFLAR4ASEC1YR
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T3100, SC-T3100M, SC-T3100N, SC-T3100X, SC-T3100x 240V
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - response time: NBD - for Elite c1030, c640 G3, c645 G2; Pro c640, c640 G2, c645
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Professional CP5225dn, CP5225n
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
3 Year Gold Support available 24/7 with a 4 hour response time
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Zyxel ConfigService Wireless AP - Configuration - 6 months
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 800
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P9000, SC-P9000V
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Rally Camera
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530-28GTXM-10
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Switch 4104gl
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
ASUS Onsite Service Local - Extended service agreement - parts and labour - 3 years - on-site
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Pro 3500
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T2100
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Renewal SLA HPE Tech Care Essential SVC Start 01/03/2024 End 28/02/2025
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X220-52GP-10, AT-X220-52GP-30, AT-X220-52GP-50
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
Dell Upgrade from 2Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for V340-17IWL 81RG
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks D2D4324 Backup System
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z6600 Production Printer
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 60TB storage array) - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB917D, BB917DR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - for ThinkPad P1 Gen 5; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2; T15p Gen 2
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
HPE Next Day Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL365 G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkPad P1; P1 (2nd Gen); P16 Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P900, SC-P900 Mirage Bundling
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for Intrusion Prevention System S2500N
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Keep Your Drive Add On - extended service agreement - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X220-52GT-30, AT-X220-52GT-50
HP 4 years, Next Business Day, Service, f/ Color LaserJet Pro M454
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Installation and Network Configuration - Installation / configuration - on-site - for DesignJet Studio, T125, T130, T1600, T230, T250, T2600, T525, T530, T630, T650, T930, Z9+
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dw, 452dwt
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T1530, T1530 PostScript
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M377dw, MFP M477fdn, MFP M477fdw, MFP M477fnw
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P6000
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: DS-C9132T-8PMESK9, DSC9132T8PMESK9-RF, DSC9132T8PMESK9-WS
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5500-24G, A5500-24G-SFP
Cisco CON-SNT-48UPDEMO
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise H9VS0E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Lenovo Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for NeXtScale n1200 Enclosure Chassis 5456
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E905, P801, V801, X754HB, X841UHD, X841UHD-2
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexFabric 5940 2-slot, 5940 32QSFP+, 5940 48SFP+, 5940 48XGT, 5940 4-slot
Dynabook 3 Year Warranty Extension Edu
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Deskjet Ink Advantage 4675; ENVY Inspire 79XX; Officejet 100, 200, 250, 7110, 7612, J3680
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Pro 400 M401dn, 400 M401dne, 400 M401dw
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NET.COVER ADVANCED 1 YEAR FOR SVCS ATIE34012GP80
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HP A5800-48G-PoE Switch
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 3 years - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for Skorpio X4
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years
HPE Factory Express Level 2 Integration Service - Factory integration - for P/N: AR478B, AR479B, AW592B, QK710B
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Renewal SLA HPE Tech Care Essential SVC Serials CZ261903PT, CZJ5420BCQ, CZJ5250C7V and CZJ5420BDK Start 10/06/2024 End 09/06/2025
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for ColorWorks CW-C6000A, CW-C6000Ae, CW-C6000P, CW-C6000Pe
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
Electronic HP Care Pack - Installation / configuration - on-site - for LaserJet Enterprise MFP M630, MFP M725; LaserJet Enterprise Flow MFP M630, MFP M880
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HN4G4E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: B5G124-48P2
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 2 years - for VPL-VW890ES
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
ASUS Onsite Service Local Virtual - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ASUSPRO ADVANCED B33; B43; B53; ASUSPRO ESSENTIAL P43; P53; P31
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE J9850A Switch 5406Rzl2 SN SG40GM4082 (M-F NBD On-Site Resp)
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
12 Months Past Warranty Extension & SupportEdge Standard 4 Hr Part Replace for Serials: 651950000329, 651950000330 (1/1/25 - 31/12/25)
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW631A, JX990A, JX991A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - for Surface Laptop 6 for Business
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T3200, SC-T3200 w/o stand, SC-T3200-PS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ820B, AJ820BR#ABH, AJ820C, AJ820CR, AJ821C, AJ821CR, AJ821CSB, C8S45A#ABH
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 5 years - 24x7
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Installation and Network Configuration - Installation / configuration - on-site - for LaserJet Enterprise MFP M776; LaserJet Enterprise Flow MFP M776
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
EntrySign Health Check
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b3000
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7 - for P/N: AP-7522-67030-WR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL376A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Service Pack Advance 3 Years - PJ
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased up front with the hardware (or within 30 days thereafter) - for Zebra VH10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook Enterprise 14A G5; Chromebook x360; Chromebox G3; Pro c640
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL180 Gen10
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/18-10, AT-GS970M/18-30, AT-GS970M/18-50
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year - for P/N: Q1H70BR, Q1J06BR, Q9V95C, Q9V96C, R0P82AR, R4G55AR, R4Y04A, R6R24A, R7E46A, R7G52A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - for Surface Hub 2S 50"
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Hewlett Packard Enterprise HS7S7E
Zebra OneCare for Enterprise Essential with Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Psion Teklogix Workabout Pro 4 Short; Zebra Workabout Pro 4 Long, Workabout Pro 4 Short
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Allied Telesis AT X950-28XSQ - Switch - L3 - Managed - 24 x 1 Gigabit / 10 Gigabit SFP+ + 4 x 40/100 Gigabit QSFP+ / QSFP28 - rack-mountable - with 1 year Net Cover support
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW257AR
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL322A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4351-AX/K9, ISR4351-AX/K9-RF, ISR4351-AX/K9-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StorageWorks 1000i Virtual Library System
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 8022; Officejet Pro 7720, 80XX
APC On-Site Warranty Extension - Extended service agreement - parts and labour (for UPS 10-15 kVA) - 2 years - on-site - business hours - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JW148A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise ProLiant Door/dock Large Product Delivery Service
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Cisco Independent Software Vendor Application Services - Technical support - phone consulting (for server with VMware vSphere Enterprise Plus) - 5 years - 24x7 - for P/N: HX-VSP-EPL-5A, HX-VSP-EPL-5A=, VMW-VSP-EPL-5A, VMW-VSP-EPL-5A=
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks SAN director SAN director 2/128 power pack
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360e Gen8, DL380e Gen8, DL388 G7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
ASUS Warranty Extension Package - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - must be activated within 90 days of the product purchase
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z1 G8, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Hewlett Packard Enterprise HB4F7E
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW635A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9693A#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks Edge switch 2/24
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HC8C5E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW795A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP4025dn, CP4025n
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: 411243-B21, 411243R-B21, 434879-B21, 434879R-B21, AP762A, AP762AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for S200; S500; S510; ThinkCentre M600; M625; M630; M700; M715q (2nd Gen); M71X; M72X; M75
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
HPE 1 Year Renewal Foundation Care 4-Hour Exchange Aruba 2930F 24G 4SFP POE Service
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Eaton Easy Battery+ - Battery replacement
HPE Support Plus 24 - Extended service agreement - parts and labour (for c3000 Enclosure with ICE BL8 servers) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7W72AR, E7W73AR, E7W74AR, E7W80AR, E7W81AR, E7W82AR, E7W83AR, E7W84AR, G7Z56A
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-X400
HPE - Extended service agreement - parts and labour - 3 years - on-site
NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 5 years - 24x7 - for NETGEAR M6100-44G3-POE+
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Hewlett Packard Enterprise HP7L0E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NET.COVER ADVANCED 1 YEAR FOR SVCS ATIE34012GT80
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
2yr lite warranty - up to 63" screen
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 2 years - for VPL-VW290ES
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Depot - Extended service agreement - parts and labour - 3 months - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for SonicWall SRA Virtual Appliance
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: 4-7 business days - for Officejet Pro 8720, 8725, 8728, 9019e, 9020, 9022, 9022e, 9025, 9025e, 9028
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500C
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW164A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP E24m G4, E24mv G4, E27m G4, P24vb G4, Z24m G3, Z24q G3, Z24u G3, Z27u G3; EliteOne 1000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 1 year - 24x7 - for ReadyNAS 102; 104
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
Epson CP4EOSSECG02
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - phone consulting - 4 years - 9x5
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for WorkForce DS-5500, DS-5500N, DS-6500, DS-6500N, DS-7500, DS-7500N
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Support renewal Tech Care Essential wDMR SVC Start 20/03/2024 End 19/03/2025 Contract Number 2000649050 Thornhill Plant
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QK754A, QK754AR, QK754B, QK754BR, QR481A, QR481AR, QR481B, QR481BR, QR481BR#0D1
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-T3200, SC-T3200 w/o stand, SC-T3200-PS
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M435nw, MFP M521dn, MFP M521dw
HPE Installation & Startup Service - Installation / configuration - on-site
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 (2nd Gen)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 24X G6, 24X G7, 24X G8, 24X G9, 25X G3, 25X G4, 25X G5, 25X G6, 25X G7, 25X G8, 34X G7
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Advanced Extension License ) - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack One Time Battery Replacement Service No Customer Self Repair - Extended service agreement - replacement (for battery only) - 4 years - shipment - 9x5 - repair time: 3-7 business days - for Elite x2; EliteBook 84X G8; ProBook 635; ZBook Power G8, Studio G8; ZBook Fury 15 G8
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HJ0H8E
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NET.COVER ADVANCED 5 YEAR FOR SVCS ATIE34012GT80
Avocent Silver Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2216, DAV2216-G01
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet Pro X451dw, X551dw
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL322A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HY5R7E
TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Data Center Network Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q83A, K2Q83AR, K2Q84A, K2Q84AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: N7P34A, N7P34AR, N7P35A, N7P35AR, N7P35SB
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC300
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2216, DAV2216-G01
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lexmark Warranty - Extended service agreement (extension / renewal) - parts - 1 year (5th year) - shipment - response time: NBD - for Lexmark C2132
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Spectre Pro 13 G1, x360 G1, x360 G2; x360 310 G1, 310 G2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M681f, MFP M681z, MFP M682z
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed P75050dn
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-IE340L-18GP-80
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 696910-B21#B19
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Color 755dn
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP Z1 G8, Z1 G9; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8, Z2 G9; ZCentral 4R
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V510; V540-24IWL AIO
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE MSL2024; StorageWorks MSL2024; StoreEver MSL2024
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW629A
HPE Installation & Startup Service - Installation / configuration
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
1 Year extended warraty - Up to 43"
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Modular Smart Array 1500 cs
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 679115R-B21, 679116-B21, 679116R-B21, 727957R-B21, 727958R-B21, 727959R-B21
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Commercial LG up to 55" 3rd Year Box Swap Warranty
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation Service - Extended service agreement - parts and labour - on-site - for P/N: Q2R34AR
HPE Installation Service - Installation - 1 incident
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for ThinkCentre Chromebox 10; ThinkCentre M53; M600; M625q; M700; M710q; M73; M73e; M83
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 820 G3, 830 G5, 830 G6, 840 G5, 840 G6, 850 G6; ZBook 15 G3, 15u G3, Studio G5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: R1Q04A, R1Q05A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Hewlett Packard Enterprise HC5W0E
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 820 G3, 840 G3; EliteBook x360
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - 9x5 - repair time: next business day - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for DesignJet 130, 130nr, 130r
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed P55250dw
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for Falcon X4
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX952A
Lenovo e-Pack Smart Office Onsite - Installation / configuration - 1 day
Lenovo Onsite - Extended service agreement - parts and labour - 6 months (months: 37th - 42nd) - on-site - for ThinkPad L380; L470; L540; T440; T450; T540; T550; W54X; W550; X1 Carbon (3rd Gen); X250
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
Extreme Networks PartnerWorks Plus Extended Warranty - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: EC8400A02-E6GS
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for Precision 35XX, 5530 2-in-1, 55XX, 5750, 75XX, 77XX
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW627A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH147A#ABB, JH147AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P7000, SC-P7000V
COMP NETWORK SUPPORT HP CNS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteOne 800 G5; ProDesk 405 G6, 40X G4; ProOne 400 G4, 400 G5, 400 G6, 440 G5, 440 G6
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol LI3608-SR
Cisco CON-SNTP-NC55360G
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
HPE Support Start 25/05/24 End 24/06/24 SLA HPE Tech Care Essential wDMR SVC WHITETOWER SW Updates - Return to Support/Remote Tech Support/Remote Tech Support
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dn, M506n, M506x
Electronic HP Care Pack - Extended service agreement - labour - 1 year - on-site
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Extreme Networks ExtremeWorks Managed Services MonitoringPLUS 4 Hour Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 3Y FC NBD EXCH A 2930M 48G P SWT
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad X1 Carbon (7th Gen); X1 Extreme; X1 Extreme (2nd Gen); X390 Yoga
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL074-61001, JL074AR
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Installation & Startup Service - Installation / configuration (for top-of-rack switches) - on-site - for HP 5900CP-48XG-4QSFP+
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW173A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL UAG2100, UAG4100, UAG5100, USG110, USG210, USG40, USG60; ZyWALL 110, 1100, 310
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T7200, SC-T7200 MFP, SC-T7200D, SC-T7200D MFP, SC-T7200D-PS, SC-T7200-PS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Available Mon-Fri 9am to 5pm with a Next Business Day (NBD) response time - 3 YR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QU625A, QU625AR, QU625SB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Jacket; Engage One Pro; Engage One Pro Slim VESA, VESA hub
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Apollo r2200, r2600, r2800 with Expander; ProLiant XL170r Gen9
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen9
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M681f, MFP M681z, MFP M682z
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Onsite - Extended service agreement - parts and labour - 2 years - on-site - for 100e Chromebook (2nd Gen) MTK.2; 500w Gen 3; V14 G2 ITL; V15; V15 G2 IJL; V15 G2 ITL
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Brocade Essential Direct Support Next-Business-Day Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - for Brocade 6510
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL376A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 5290 2-in-1
HPE Customer Supplied Image Load Service - Extended service agreement
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G4, 17 G5, 17 G6, Studio x360 G5
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) (for CPU) - 3 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22, mt43, mt44, mt45
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/28-10, AT-GS970M/28-30, AT-GS970M/28-50
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro 8730, 8740
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6200
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: AT-X230-10GP
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B605V/SM, B605V/ZM, B605V_S, B605V_X, B605V_XL, B605V_XLM, B605V_XM
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9389AR#ABB, J9523AR
HPE Nimble Storage Foundation Care NBD Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 8x5 - response time: NBD - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
NETGEAR Professional Wireless Site Survey - Technical support - consulting - on-site
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6800 Photo Production
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
HPE Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 84TB storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B55B, Q8B55BR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for HPE Aruba AP-303H
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J9773A#AB2, J9773A#AC6, J9773A#ACQ, J9773A#ARE, J9773A#B2B, J9773AR#B8X, J9779A#B8X
HPE Factory Express Level 3 Integration Service - Factory integration - for P/N: 456521-B21, 483880-B21#0D1, 502550-B21#0D1, 510078-B21#B21
Logitech Extended Warranty Extended service agreement replace or repair 1 year (from original purchase date of the equipment) must be purchased within 30 days of the product purchase
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Modular Smart Array P2000 G3
Service Pack Advance 3 Years - TD
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 3 years - shipment - response time: NBD - for Brocade G610
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE 8/24, 8/8; StorageWorks 8/8, SAN Switch 8/24
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: K2Q81ACR, K2Q81SB
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q2F21A, Q2F21A#0D1, Q2F21AR, Q6M26A, Q6M26A#0D1, Q6M26A#ABY, Q6M26AR, R3B02A, R3B03A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M680dn
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £501 to £750 RRP)
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90a Gen 2; M90a Gen 3; M90a Pro Gen 3; M910; M920z AIO; M93; X1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL259A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY986A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnSite NBD Category 1 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
APC Extended Warranty - Extended service agreement - parts (for 1 kVA UPS) - 1 year - shipment - response time: NBD - for P/N: SRV1KA, SRV1KA-TW, SRV1KI-TW, SRV1KRARK, SRV1KRILRK, SRV2KRARK, SRV36RLBP-9A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Eaton Easy Battery+ - Battery replacement
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 1 year - shipment - response time: next day - for P/N: 01-SSC-9175
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service for Travelers - Extended service agreement - parts and labour - 3 years - pick-up and return - business hours - response time: NBD - for EliteBook 1030 G1, 1040 G4; EliteBook Folio G1; EliteBook x360; Pro x2; x2
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5508-25-K9++, AIR-CT5508-25K9-RF, AIR-CT5508-25K9-WS, AIR-CT5508-25PROM
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N2K-C2232PP-10GE, N2K-C2232PP-10GE++, N2K-C2232PP10GE-RF, N2K-C2232PP10GE-WS
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE Foundation Care 24x7 Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z2100
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Service Pack Advance 3 Years - TJ
Aruba 1Y FC NBD Exch 6405 SVC
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-28GTXM-10
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE - Extended service agreement - parts and labour - 1 year - on-site
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW176A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for PowerEdge T440
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
Service Pack Advance 5 Years - RJ
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW164A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour (for 24TB storage array) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB943A, BB943AAE
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-CHSS, UCS-SPINFRACHSS-RF, UCS-SPINFRACHSS-WS
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet MFP M234dwe, MFP M234sdne, MFP M234sdwe
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Switch 5412zl Intelligent Edge, Switch 5412zl-96G Intelligent Edge
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R19AR, K2R20AR, K2R21AR, N9Y62A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care 24x7 Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - for ThinkCentre M625; M75n IoT; M75s Gen 2; M75t Gen 2; ThinkCentre neo 50; ThinkEdge SE50
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
20 Year 9 x 5 Support
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for WorkForce DS-970, DS-970N
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL323A, JL323AR, JL324A, JL324AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW146A
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8770A#ACD, J8770A#ACE, J8770A#ACQ, J8770A#AKM, J8770A#SMG, J9064A#ACD, J9064A#ACE
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWALL Support 8X5 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 3 years - 8x5
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL320A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Panasonic Accidental Damage - Accidental damage coverage - 3 years - for Toughpad FZ-F1, FZ-N1
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Support 24X7 - Extended service agreement - advance hardware replacement (for appliance with up to 100 users licence) - 2 years - shipment - response time: NBD - for Secure Mobile Access 400
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW257AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL322A, JL322AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW092A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
HPE Installation Service - Installation / configuration - on-site - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Canon Easy Service Plan - Installation - for imageFORMULA DR-6010C
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JZ508A, JZ508AR
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530L-52GPX-50
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H9PG2E
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 3; M80t Gen 3; ThinkCentre neo 50; 50q Gen 4; V50t Gen 2-13
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZT510
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS B3000 With Storage
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 5 years - repair time: 5 business days - for Falcon X3+
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779227-B21, 779227R-B21
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
TSS New Desktop 8x5 3YR
Extreme Networks ExtremeWorks 4 Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: EC7200A1B-E6
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M452dn, M452dw, M452nw
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping - Extended service agreement - parts and labour - 5 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY793A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
Yealink AMS Extended Warranty Service for MVC500-Wired
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E62555, MFP E62655, MFP E62665; LaserJet Managed Flow MFP E62665
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ822A, AJ822AR, AJ822B, AJ822BR, AJ822C, AJ822C#ABA, AJ822CR, C8S47A, C8S47AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ864A, AJ864AR, BK763A, BK763AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Support Ind Std Svrs Return to HW Support Including Remote Tech Support And Hardware Tech Support Coverage Start Jan 15, 2024 End Jul 01, 2024
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
SonicWall Support Services Reinstatement - Penalty - for SonicWall TZ 170, TZ 170 SP Wireless; PRO 1260
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB881A, BB881AR, EH986B, EH986BR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech small room solution with Tap and MeetUp
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Door/dock Small Product Delivery Service - Extended service agreement - delivery - on-site
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E5500-24-SFP Switch
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 840 G3; EliteBook x360; ProBook 430 G7
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for remarketed only ) - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP t310, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 735 G5, 745 G6, 755 G5, 840 G6, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW795A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Scanjet Pro 2000 s1, 2000 s2 Sheet-feed
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW775A, JW776A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9651A#B2B
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 745 G5, 755 G5, 840 G6, 850 G6; EliteBook x360; ZBook 15u G5, Studio G5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 3 years - 24x7
HPE 1Y PW TC BAS DL360 GEN10 SVC
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
HPE 5 Year Foundation Care Next Business Day Exchange Aruba 2930F 48G Service
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - 9x5 - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Pro x2; ProBook 630 G8, 635, 640 G3, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 65X G3
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX939A, JX940A, JX942A
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for IdeaPad Slim 7 14ITL05; 9 14; Legion 7 16; Slim 7 ProX 14; Yoga 6 13; Yoga Slim 7 Pro 14
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 3 years
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreOnce 3520
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Lenovo 5PS0Y74104
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW635A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Sony PrimeSupport Pro - Technical support - for Vision Presenter - phone consulting - 2 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A#05Y, Q1H70A#ABB, Q1H70A#AC4, Q1H71A#ABA, Q1H71A#ABB, Q1H71A#AC4, Q1H71AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P1; P1 (2nd Gen); P14s Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-FS710/5-10, AT-FS710/5-30, AT-FS710/5-50
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X550-18XSPQM-10, AT-X550-18XSPQM-30, AT-X550-18XSPQM-50
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop Go
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Dell 3Y Basic Onsite > 5Y ProSpt PL 4H - [3Y Basic Onsite Service] > [5Y ProSupport Plus for Enterprise with Mission Critical] - extended service agreement - 5 years - on-site
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis AT-AR3050S-NCA1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX938A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Care Pack - Extended service agreement - parts and labour - 3 years - on-site - for Armada 1700; Evo Notebook N1020v
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8100, 8210
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad X1 Carbon (7th Gen); X1 Extreme; X1 Extreme (2nd Gen); X390 Yoga
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - response time: NBD - for DesignJet T1530, T1530 PostScript
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-M2170, M2170
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BLc3000 Enclosure
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Hewlett Packard Enterprise HC3K8E
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE 1910, 1910-16, 1910-24, 1910-48
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Select Additional 10 credits - Extended service agreement - 3 years
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry, DL560 Gen8 Performance
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Dell Upgrade from 1Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge R230
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1040 G3, 1040 G4, 10XX G1; EliteBook Folio 1020 G1, G1; EliteBook x360
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Scanjet Pro 4500 fn1
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
Lenovo Onsite Repair - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721; Flex System Enterprise Chassis 8721
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
4HR Onsite Fix 24x7x365 for 8 x Flex System x240, 2 x Storwise V5000 SFF Controller and 1 x PowerEdge R710 End 26th Jan 2024
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9468A#ABB, J9468A#ACD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Enterprise Color 556dn, 556xh
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15v G5, 17 G5, 17 G6, Studio G5, Studio x360 G5
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Nano Gen 1; X1 Yoga (4th Gen)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for P/N: 94A151101, 94A151111, 94A151117, 94A151124
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - commercial - for Surface Hub 2S 85"
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL UAG2100, UAG4100, UAG5100, USG110, USG210, USG40, USG60; ZyWALL 110, 1100, 310
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Precision 5530 2-in-1
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour (for workstation) - 5 years - on-site - 9x5 - response time: NBD - for HP Z1 G8; EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-P20000, SC-P20000SE
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU) - 4 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
Lenovo Accidental Damage Protection Add On - Accidental damage coverage - 3 years - for ThinkPad P14s Gen 3; P15v Gen 3; P16s Gen 1; P16s Gen 2; P16v Gen 1; T15p Gen 3
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet 6950, 75XX, 80XX; Officejet Pro 6830, 69XX, 7720, 80XX, 8210, 8500, 87XX, 90XX
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE SB40c storage blade; StorageWorks SB40c storage blade
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HC0P0E
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Lenovo Post Warranty Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ThinkSystem SR650 7X06
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Electronic HP Care Pack Priority Access Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 250+ seats
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M477fdn
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - for IdeaPad 5 14; 5 15; 5 Pro 14; 5 Pro 16; IdeaPad Flex 5 14; 5 16; Legion 5 15; 5 Pro 16
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - for ThinkBook 13s G2 ITL; 14 G2 ARE; 14 G2 ITL; 14s Yoga ITL; 15 G2 ARE; 15 G2 ITL; 15p IMH
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement - 1 year - shipment - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco CON-SNT-2G485
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FPR4120-ASA-K9, FPR4120-ASA-K9-RF
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR550 7X04
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#AC3, JL357A#AC4, JL357A#ACD, JL357A#ACE, JL357A#AKM, JL357A#B2C, JL357AR
Yealink AMS Extended Warranty Service for ZVC300
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 2 years
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ZBook 14 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, 17 G3, Studio G3, Studio G4, Studio G5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for HP E24m G4, E27m G4, E34m G4, P22h G5, Z24m G3, Z24q G3; EliteOne 1000; Engage One 10
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for V14 G2 IJL; V14 G3 ABA; V15; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P55250dw
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: DW017BR#ABG, DW017BR#ABU, DW017BR#ACD, DW017BR#ACE, DW017BR#ACJ, EH848AR#ACD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 2320; DeskJet Plus 41XX, Ink Advantage 6075, Ink Advantage 6475; ENVY Pro 64XX
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW210A, JW211A, JW211AR, JW213A, JW216A, JW217A, JW218A, JW219A, JY856A, JY858A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 5 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JF394AAE#ABB, JF424AAE#ABB
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
D-Link Assist Warranty Extension Category C - Extended service agreement - parts and labour - 3 years - for D-Link DAP-2020, 2230, 2610, DWL-3610, 6610; DGS 1100, 1210, 1500
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant WS460c G6 Workstation Blade, WS460c Gen8, WS460c Gen8 Graphics Expansion
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Warranty upgrade for 1 year Depot base warranty models.
Lenovo Warranty Services provide extended service terms to match your depreciation schedule or planned refresh cycle and upgrades to onsite support and, in some cases, same day support.
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
Philips XWRTY5675Q/00 LFD Extended Warranty 2 Years - Q-Line 56 INCH-75 INCH
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9445A#ABB, J9445A#ACE
HPE CUSTOM CONSULTING FOR SAP SVC
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
Hewlett Packard Enterprise UF069E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
Post Warranty Extension inc SupportEdge Advisor & SupportEdge Standard 4Hr Part Replace for Serials: 651913000293, 651913000294, 952246001947, 952246002363 (1/5/25 - 31/12/26)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CP6015dn, CP6015n, CP6015xh
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P310; P320; P330; P330 Gen 2
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for Color LaserJet Professional CP5225dn, CP5225n
Lexmark Warranty - Extended service agreement (extension / renewal) - parts - 1 year (5th year) - shipment - response time: NBD - for Lexmark M3150
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
FALC. X3+ CHARGER EOC 5D 5Y SVCS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A#ABA, JL579A#ABB, JL579A#AC4, JL579A#B2C
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
NEC Warranty Extension - Extended service agreement - parts and labour - 2 years (4th/5th year) - carry-in - for MultiSync E201, E223, E224, E231, E243, EA193, EA223, EA224, EA234, EA244
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH147A#ABB, JH147AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE 8/24, 8/8; StorageWorks 8/8, SAN Switch 8/24
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Inside Delivery Service for Datacenter - Extended service agreement - delivery (for medium product) - on-site
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW182A
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW631A, JX990A, JX991A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - response time: NBD - must be purchased within 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
Electronic HP Care Pack Installation Service - Installation - on-site - 9x5 - for Color LaserJet Enterprise M555; LaserJet Enterprise M554; Scanjet Pro 3000 s4, N4000 snw1
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW091A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL260A#ABB
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: QW967AR#ABH, QW967SB
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
Extreme Networks ExtremeWorks Return to Factory - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: AL590003F-E6
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8770A#ACD, J8770A#ACE, J8770A#ACQ, J8770A#AKM, J8770A#SMG
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 793310R-B21, 793312R-B21, 793314R-B21, 816814R-B21, 816815R-B21, 816816R-B21
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Extreme Networks ExtremeWorks Managed Services ResponsePLUS Next Business Day Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: NBD - for P/N: 30138
Epos Extended Warranty 3 Years for EXPAND Vision 5 Bundle
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour (for 12TB storage array) - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Installation Service - Installation / configuration - 1 incident - on-site - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - pick-up and return - 9x5 - for Chromebook 14, 14a, 14b, 15; Chromebook x2; x360; ENVY 17; Stream 11, 13, 14; Stream x360
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
D-Link Assist Silver Category A - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DSN-610, 640; DGS 3630; DWS 3024, 3160, 4026; DXS 1100, 3400; Web Smart DXS-1210-12
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JX923A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
Panasonic Protection Plus - Accidental damage coverage - parts and labour - 5 years - for Toughbook 19, 55, CF-08, CF-30, CF-52, CF-74, CF-F8, CF-H1, CF-T8, CF-U1, CF-W8
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX936A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 5; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2; T15p Gen 2
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years (2nd/3rd year) - pick-up and return
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY793A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 437504-B22R
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Support - Extended service agreement - 1 year - shipment
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 260 G4, 285 G6, 295 G6; Desktop Pro A 300 G3; ProDesk 40X G6; ProOne 400 G6, 440 G6
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 4 years - 9x5 - repair time: 3-7 business days - for EliteBook 1050 G1; EliteBook x360; ZBook 15u G5, 15u G6
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for PowerEdge R710, R740
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941A, BB941AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW186A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
Lenovo Committed Service Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P/N: 7Y75CTO1WW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Remote Tech Support Coverage Start Date 16/09/2023 Coverage End Date 15/09/2024 SN 04092-0J2KH-58K62-CV9H2-C8V60
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - 13x5 - for Color LaserJet Pro CP1025, CP1025nw, M252dw, M252n
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
F5 Renewal (As Per Attached Breakdown)
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 13 3380, 3190, 31XX 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G5, 15 G6, Studio x360 G5
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for PowerEdge R230
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE PLATFORM ADVISORY WORKSHOP L2
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70s Gen 3; ThinkStation P300; P310; P320; P330; P330 Gen 2; P34X; P35X; P360
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL256A#ABB
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 1000, 1110, 3000, D2660, Ink Advantage 1115; ScanJet 200, 300
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Hewlett Packard Enterprise HG6E9E
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp C PJB projectors) - 5 years - shipment - response time: 24 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH147A#ABB, JH147AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkCentre M625; M630; M70; M72X; M75; M75s Gen 2; M75t Gen 2; V50t-13; V530; V530-15
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Hewlett Packard Enterprise H9PG3E
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP Business Slim, N223, N246, V194, v197, V212, v213, V214, v243, V270, vh22, VH240, VH27
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw, MFP M479fnw
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5500-24G, A5500-24G-SFP, A5500-48G
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 1/1/1 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ProDesk 400 G7, 405 G6, 405 G8
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Epson Cover Plus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 2 days - for SureColor SC-P20000, SC-P20000SE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG), IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 17122
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for LaserJet 5200, 5200dtn, 5200L, 5200Lx, 5200n, 5200tn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW774A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
SonicWall Software Support 24X7 - Technical support - for SonicWALL Secure Mobile Access 500v - up to 25 users - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - 9x5 - for ZBook 14u G4, 14u G6, 15 G4, 15u G3, 15u G4, 15u G5, 15u G6, 17 G2, 17 G3, 17 G4
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE CONVERGED MANAGEMENT WSHOP SVC
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5500-48G EI Switch
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - carry-in - repair time: 15 business days - for Intermec PM42
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b2000
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY792A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8994A#ABB
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL253A#ABB
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Swytch, Swytch Laptop Link for Video Conferencing in Meeting Rooms
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BC023A#ABB, BC023A#ABU, BC023A#AC3, BC023A#ACE, BC023A#AKJ, BC023AR, BC023AR#ABA
HPE Installation Service - Installation (for single chassis with 1 blade server) - 9x5 - for P/N: 437504-B22R
Hewlett Packard Enterprise H9BH0E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL376A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T1530, T1530 PostScript
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra AirDefense Service Platform Commissioning - Installation / configuration - on-site
HPE Proactive Care Advanced Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E16AR#ABH, B7E17SB, B7E18SB, B7E19SB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Elo Extended Warranty Advance Unit Replacement - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - repair time: 14 days - must be purchased within 2 years of the product purchase - for EloPOS System i2, i3, i5; Elo PayPoint, PayPoint Plus; I-Series ESY15, ESY22
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for ultra high printers) - 3 years - shipment - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9020, 9022, 9025, 9028
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkCentre M60, M60q Chromebox, M70q Gen 3, M70t Gen 3, ThinkCentre neo 50q Gen 4
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce Pro WF-6090D2TWC, WF-6090DTWC, WF-6090DW
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 75XX; Officejet Pro 7720, 8500A A910, 87XX, 90XX, K8600
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N2348UPQ-BA-BUN, N2348UPQ-BA-BUN++
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH148A#ABB, JH148AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for eserver xSeries 235; eServer xSeries 255; 366; RXE-100; System x3655
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS B3000 With Storage
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC72
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - extended service agreement - 5 years - shipment
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HF9C0E
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 1 year - pick-up and return - 9x5 - for HP 470 G8; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Factory Express - Extended service agreement - 1 year - on-site
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 5 years - carry-in - 9x5 - for ProBook 430 G6, 430 G7, 430 G8, 440 G6, 440 G8, 44X G9, 450 G6, 450 G8, 455 G9
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 642136-371, 642137R-001, 669804R-B21, 669805R-B21, 703930-371, 710726-S05
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
Lenovo Tech Install CRU Add On - Installation - 1 year - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2; MX12; Pro Tablet 608 G1; Pro x2; TX1 POS Solution
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; ProDesk 600 G1; Workstation Z2, Z240, Z6 G4, Z8 G4
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra WT6000 Wearable Computer
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR, Q0F22A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M75n IoT; M75s Gen 2; M75t Gen 2; ThinkEdge SE50; V50s-07; V530-15; V55t-15
Commercial LG up to 55" 3-5 Year Box Swap Warranty
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL325 Gen10, DL325 Gen10 Entry
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - repair time: 30 days - for Mediant 2600 E-SBC
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
ASUS Warranty Extension - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 1 year (2nd year) - pick-up and return - response time: 5 business days - for FX503; ROG GL75X; VivoBook S14; S15; ZenBook 3 Deluxe UX490; Zenbook Flip S UX370
AllSee - Extend Warranty on the screens to 5 years
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for RM-IP10
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL460c G5
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW186A
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N9K-C9396PX-BUN
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro 3500 f1
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB917D, BB917DR
SF3100F 3 year next day advanced service 8+8 warranty
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX952A
HPE - Extended service agreement - parts and labour - 3 years - on-site
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6510
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: B7E10AR, K2Q12AR, K2Q15AR, M0T57AR, M0T58AR, M0T59AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-G610-8-16G-0
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP E4200-24G Switch
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - 9x5 - repair time: next business day - for PageWide Managed P75050dn
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176n, MFP M177fw, MFP M274n, MFP M277dw, MFP M277n
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z4 G4; ZCentral 4R
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL173A#BB
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT GS980M/52
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T3500 Production eMFP
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR550 7X03
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721; Flex System Enterprise Chassis 8721
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D, BB917DR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - 1000+ seats
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 826041-B21, 826041R-B21, 826090-B21, 872627-B21, 872628-B21, 872628R-B21, 873945-B21
Lenovo Microsoft Autopilot PKID registration (Lenovo) - Remote configuration
HPE Network Configuration and Integration Service - Configuration - on-site - business hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
Hewlett Packard Enterprise H8XV4E
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b3000
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (3-year on-site): ThinkCentre E73; M32; M53; M600; M625q; M700; M70c; M70q; M70s; M70t; M710e; M710q; M710s; M710t; M715q; M715q (2nd Gen); M715s; M715t; M720e; M720q; M720s; M720t; M725s; M73; M73e; M75n; M75n IoT; M75q Gen 2; M75q-1; M75s Gen 2; M75s-1; M78; M79; M800; M80q; M80s; M80t; M83
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G6, 11 G7, 11A G6, 11A G8, 11MK G9, 14 G7; Chromebook x360; Stream Pro 11 G4
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - shipment - response time: next day - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 60TB upgrade) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW658A
Cisco Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9200-48P-E, C9200-48P-E++, C9200-48P-E=, C9200-48P-E-RF
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
Hewlett Packard Enterprise 5Y Foundation Care
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8700A#ACC, J8700A#ACD, J8700A#ACE, J9448A#ABB, J9448A#ACD, J9448A#ACE, J9448AR#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JL186AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkStation P300; P310; P320; P330; P330 Gen 2
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Collection Option - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for ScanJet Enterprise Flow 5000 s3, Enterprise Flow 5000 s4; ScanJet Enterprise Flow 5000 s5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 642136-371, 642137R-001, 669804R-B21, 669805R-B21, 703930-371, 710726-S05
Brocade Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - on-site - response time: 4 h - for Brocade 300
AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for Pro Display XDR
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for PageWide Pro 477dwt, MFP 477dn
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: N9Y08A, N9Y08AR, N9Y09A, N9Y09AR, N9Y09SB, N9Y10A, N9Y10AR, N9Y11AR, Q0F50A, Q0F50AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M70s Gen 2; M75s Gen 2; M75t Gen 2; M80; ThinkEdge SE50
REPLACEABLE WINDOW RWB-9000 ACCS GLASS
HPE VIRT SERVER ENVIRN COMPLX SVC
Eaton Easy Battery+ - Battery replacement
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for JC824A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY793A
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Applied Network Consulting and Integration Service - Installation / configuration - for HPE Cloud First Data Center Networking - 5 days - business hours
EaseOfCare 3 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Scale Series
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5 - for HP E2520-8G-PoE Switch; HPE E2520-8-PoE Switch
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation - on-site - for P/N: 878972R-B21, P19559-291, P19560-291, P19560R-B21, P19561-291, P19561R-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - up to 25 units - volume - for P/N: 01-SSC-8469, 01-SSC-9182, 01-SSC-9183, 01-SSC-9184
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Officejet Pro X451dn, X451dw, X551dw
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for LaserJet P2035
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 15 G5, 15u G6, 17 G6, Studio x360 G5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - labour - 1 year - on-site - repair time: 10 business days - for Mediant 800
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech medium room solution with Tap and Rally
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - 1000+ seats
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AT104A, AT105A, AT106A, AT138A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp F PJB projectors) - 5 years - shipment - response time: 24 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE 5Y FC NBD EXCH OC 1420 8G SWTC S
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX938A
Electronic HP Care Pack Helpdesk - Technical support - phone consulting (for 1 primary device and up to 5 peripheral devices) - 3 years - extended business hours
Yealink AMS Extended Warranty Service for VC210
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL620C G7, BL660c Gen8, BL680c G7, BL685c G7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 3120, 3140, 3340, 3420, 3430, 3440, 3450, 3520, 3540, 3550
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour (for c3000 Enclosure with ICE BL8 servers) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
HPE Software Updates SVC Including Remote Tech Support And Hardware Tech Support Coverage Start 02/02/24 End 01/07/24 Princes Ltd
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Critical Advantage L1 - Extended service agreement
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - response time: NBD - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for Epson DS-1630; WorkForce DS-1630
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-344 (EG), AP-344 (IL), AP-344 (JP), AP-344 (RW), AP-344 (US)
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for Miix 520-12IKB 20M3
Hewlett Packard Enterprise HC5P3E
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960X-48LPS-L, WS-C2960X-48LPSL++, WS-C2960X48LPSL-RF, WS-C2960X48LPSL-WS
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Premium License) - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8993A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J8994A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 863442-B21, 863445R-B21, 863446R-B21, 863447R-B21, 875938-B21, P02057-S01, P02058-S01
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Synergy Installation and Startup Service - Installation / configuration (for additional frame) - on-site - for P/N: P06011-B21, P06011-B22
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW774A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Panasonic ProServices ProTect - Accidental damage coverage - parts and labour - 3 years - repair time: 4 days - for Toughbook CF-MX4
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for VersaLink B405/Z, B405DN, B405V/DN, B405V/DNM, B405V/ZM
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
4 Year 9 x 5 Support
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5500-24G EI Switch, A5500-24G-SFP EI Switch
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 2 rolls) - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6dr, Z6dr PostScript with V-Trimmer
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AP775A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Sony PrimeSupport Elite - Extended service agreement - replacement - 5 years - shipment - response time: 24 h - for VPL-PHZ10, PWZ10
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Installation Service - Installation / configuration (for network kit) - on-site - for DesignJet HD Pro 2, HD Pro MFP, SD Pro MFP, T1200, T2500, T2530, T2600, T2600dr, T3500
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Including Hardware Tech Support and Remote Tech Support SLA HPE Tech Care Essential SVC Serials HU4A2AC, HU4A1AC Start Date 05/12/24 End 04/12/25
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for 100w Gen 3; 14w Gen 2; 300e Chromebook Gen 3; 300w Gen 3; 500e Chromebook Gen 3
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 6 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: R3S69A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for OptiPlex 3070, 3080, 3090, 3280 All In One, 5080, 5090, 5270 All In One, 5480 All In One, 7070, 7070 Ultra, 7080, 7090, 7470 All In One, 7480 All In One, 7780 All In One
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6920 48XG
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Yealink AMS Extended Warranty Service for MVC900
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - repair time: 2 days - for SureColor SC-P20000, SC-P20000SE
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Visioneer 94-0185-000-8
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4510R+E=, WS-C4510R+E-RF, WS-C4510R+E-WS
HPE Installation Service - Installation - on-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Extended service agreement parts and labour 4 years on-site 9x5 response time: NBD
HPE WIN SRVR 2003 MODERNZ TIER 3 SVC
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT x230-18GT
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL253A#ABB
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 5 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: DW028A#ABB, DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE 3Y Foundation Care 24X7 SW1606SWITCHADVEX Service
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra EC55
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco CON-SNTP-NS10G397
Hewlett Packard Enterprise HB0Q3E
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE 7502, 7503-S Switch with 1 Fabric Slot; FlexNetwork 7503 Chassis
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
FCTRY EXP VIRTUALIZATION ENABLESVCS SVC
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z2 G4; ZBook 14u G6, 15 G6, 15u G6
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q86A, K2Q86AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
Warranty Extension & SupportEdge Standard Parts Replacement for Serials: 651913000293, 651913000294 (Per Serial), (1/5/24 - 30/4/25) (IOSH)
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-MLX-10GX20-X2
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro CP1025, CP1025nw, CP1525n, CP1525nw, M252dw, M252n
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 20 / 30 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 9155; E Series DX; MX Frame
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro M154, M155, M255; LaserJet M209, M211, MFP M140; LaserJet Pro MFP M31
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 5301, 5391, 5401, 5402, 5490, 5501, 7500, 7590
Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for Storage D3284 6413
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX922A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL460c G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant BL460c G5
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ500 Series ZQ511, ZQ511 RFID, ZQ521
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - for HP 240 G6, 240 G7, 24X G8, 25X G5, 25X G6, 25X G7, 25X G8, 340S G7; ProBook 430 G4; x2
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S6
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement - 2 years - shipment - 8x5 - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
Electronic HP Care Pack Next Business Day Active Care Service 3 years on-site 9x5 On-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AM869A#ABU
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for NEC X555; MultiSync E705, V552, V652, X464, X474, X554, X555, X651
Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303HR (EU) Remote Bundle, AP-303HR (US) Remote Bundle
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
AudioCodes Customer Technical Support - Extended service agreement - 1 year - for Mediant 800
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 5 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL320 Content Delivery Server
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
3 Yr Premium Service for S3100f 5 days, 8 hours/day coverage, 8hr Response, 4hr Fix
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
DS-970 3Y OSSW COVERPLUS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT GS980M/52
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen)
Dell Upgrade from Lifetime Limited Warranty to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N1524, N1524P
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £501 to £750 RRP)
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE - Extended service agreement - parts and labour - 3 years
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for DFX 9000, 9000N
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 1 year - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for HP 20X G4, 260 G4, 280 G5; ProDesk 40X G6, 600 G6; ProOne 400 G6, 440 G6
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P9500, SC-P9500 Spectro
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#ABB
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E85055; LaserJet Pro MFP M329, MFP M428, MFP M429
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 75XX; Officejet Pro 7720, 8500, 87XX, 90XX, K8600
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT421
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 2x1GbE 2 ports adapter) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B84B, Q8C64B
Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 3 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW259A, JW260A, JW261A
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Scalable File Share 20
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - repair time: 2 business days
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q9H64A, Q9H65A, Q9H66A, Q9H67A, Q9H68A
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Next Day Exchange Hardware Support - Extended service agreement - parts - 3 years - shipment - response time: next day
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 5 years - pick-up and return - 9x5 - for Elite x360; EliteBook 840 G10, 8540, 860 G10; ProBook 64X G2, 65X G2; ZBook 15 G2, 17 G2
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
2 yr Hot Swap Warranty for screens upto 63
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE - Extended service agreement - parts and labour - 3 years - on-site - for SureStore Ultrium 460
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW797A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre neo 50; ThinkEdge SE50; V50s-07; V55t Gen 2-13; V55t-15
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW170A
5 Yr Advanced Service for S3100f 5 days, 8 hours/day coverage, 8hr Response, 8hr Fix
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Brocade Premier Direct Support 4-Hour Parts - Extended service agreement - parts - 1 year - shipment - response time: 4 h - for P/N: BR-G620-24-F, BR-G620-24-R, XBR-G620-24-R, XBR-G620-48-F, XBR-G620-48-R
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for EcoTank ET-16600, L15150
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
AudioCodes Remote Implementation Support - Installation / configuration - for P/N: M3K19/AC, M3K2/AC, M3K21/AC, M3K22/AC, M3K22/DC, M3K23/AC, M3K25/AC, M3K5/AC, M3K8/AC
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Synergy Cover Start Date 01/12/23 End 31/05/2024
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
Allied Telesis AT-AR3050S-NCP1
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for JC824A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech large room solution with Tap and RallyPlus
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-52GTXM-30, AT-X530-52GTXM-50
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Fabric Manager Server - phone consulting - 5 years - 24x7 - response time: 2 h
WARRANTY 3Y Premier
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - repair time: 7 days - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3190, 3190 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for IdeaPad 3 15ITL05 81X8
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkStation P300; P310; P320; P330; P330 (2nd Gen)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Disk System 2300
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB913A, BB913A#B8X, BB913AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for S400z; ThinkCentre M700z; M70a Gen 3; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
Electronic HP Care Pack Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP E24u G4, E27u G4, P34hc G4, Z24f G3, Z25xs G3, Z27k G3, Z27q G3, Z27u G3, Z27xs G3
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Hardware Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - 9x5 - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow N9120 fn2, Enterprise Flow N9120 fn2 Flatbed Scanner
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync X981UHD, X981UHD PG, X981UHD-2
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for P/N: M1K-S2
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
HPE MIGR ASSES SVC CS300 FOR MSFT AP
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-374 (EG), AP-374 (IL), AP-374 (JP), AP-374 (RW), AP-374 (US)
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 3 years (2nd/3rd year) - carry-in - repair time: 15 business days - for Intermec PC43d, PC43t
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Hewlett Packard Enterprise HR1Z9E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JF242A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: A7533A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 280 G5, 285 G6, 295 G6, 295 G8; Desktop 280, Pro 300 G6; ProDesk 405 G8, 40X G6
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AW576A#ABB
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 84TB storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H75A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL319A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP MSM422 Dual Radio Access point
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T3100, SC-T3100M, SC-T3100N, SC-T3100X, SC-T3100x 240V
12 Months 24/7 support, 4Hr on-site response for 2x PowerEdge R720xd (Beakbane Ltd)
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60055dn, E60155dn
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for FlexFabric 5940 2-slot, 5940 32QSFP+, 5940 48SFP+, 5940 48XGT, 5940 4-slot
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
CUP CANON SERVICE PACK - PDI COPY F&D INSTALLATION
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC-4G-45.3=
Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 10x5 - response time: NBD - for PowerEdge R230
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8300
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S8
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5520-K9, AIR-CT5520-K9++, AIR-CT5520-K9-PM, AIR-CT5520-K9-RF, AIR-CT5520-K9-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7508A#ABB
Next business day FULL swap-out support following expiry of manufacturer's warranty
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE - Technical support - phone consulting - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NEC - Extended service agreement - parts and labour - 2 years (4th/5th year)
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE PLATFORM ADVISORY WORKSHOP L1
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB908A, BB908AR, BB908B, BB908BR
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Lenovo 5PS7A22389
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
LFD Extended Warranty 2 Years - Q-Line 33 INCH-55 INCH
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for DocuMate 5460
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen)
Logitech Extended Warranty - Extended service agreement - 1 year - for Rally Bar Mini
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY690A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement - 2 years - shipment - 8x5 - response time: next day - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL173A#BB
Cisco CON-SNT-9748P
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3190, 31XX 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
Lenovo e-Pack Smart Office Assess - Technical support - consulting
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
APC Preventive Maintenance Visit - Technical support - preventive maintenance (for UPS 20 kVA) - on-site - for P/N: G35T20K3IS, G35T20KF2B4S, G35T20KF3B4S, G35T20KF4B4S, SUVTJP20KF2B4S, SUVTRTF20KB5F
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JZ508A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Scalable File Share 20
HPE Proactive Care Advanced Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C8690, WF-C8690D3TWFC, WF-C8690DTWF, WF-C8690DTWFC, WF-C8690DWF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL073AR
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for HP 260 G4, 285 G6; Elite Slice G2; EliteDesk 80X G6; ProOne 400 G6, 600 G6
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: Q1595B#ABJ, Q1595B#ACE, Q1595B#ACJ, Q1595B#ACQ, Q1595B#AKM, Q1595B#AKY, Q1595B#ARS
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 5290 2-in-1
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 4 years - on-site - 9x5 - response time: NBD - for HP t530; Mobile Thin Client mt22, mt44, mt45, mt46; ProBook 430 G6, 440 G6, 440 G8, 470 G5
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB908A, BB908AR, BB908B, BB908BR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HR1Y7E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR630 7X02
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
D-Link Assist Warranty Extension Category A - Extended service agreement - parts and labour - 3 years - for D-Link DSN-610, 640; DGS 3630; DWS 3024, 3160, 4026; DXS 1100, 3400; Web Smart DXS-1210-12
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Next Day Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL365 G5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: AIR-AP2802I-Q-K9, AIR-AP2802I-QK9-RF, AIR-AP2802I-QK9-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581A#B2C, JL581AR, JL581AR#ABA
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Managed Flow MFP M830zm
NETGEAR ProSupport Professional Setup and Configuration - Installation / configuration - for NETGEAR M6100-44G3-POE+; ReadyDATA 4U Expansion Chassis EDA4000, 5200
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 2 years - shipment - response time: next day - for P/N: 01-SSC-9175
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-G620-24-F, BR-G620-24-R, XBR-G620-24-R, XBR-G620-48-F, XBR-G620-48-R
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Advanced Accelerator for FICON - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Brocade Premier Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: 4 h - for Brocade 6510
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
COMP NETWORK SUPPORT HP CNS
HPE Image Load Service Third Party SW Application - Technical support - software application support - factory integrated
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - for S510; ThinkCentre M625; M700; M75n IoT; M75s Gen 2; M75t Gen 2; V50s-07; V530-15; V55t-15
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync P801 PG, V801-TM, X841UHD PG
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B67B, Q8B67BR, Q8D07B
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco CON-SNTP-401105AB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h - for ProLiant DL585 G6 Base
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks SAN switch 2/8
NET.COVER ADVANCED 1Y F SVCS AT-GS980MX/52
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Hewlett Packard Enterprise H9TY7E
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8772B#ABB, J8772B#ACC
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Service Pack Advance 4 Years - RJ
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR670 7Y37
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Allied Telesis AT-XS916MXS-NCP1
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M630; LaserJet Enterprise Flow MFP M630
HPE Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE BL16 servers) - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
Hewlett Packard Enterprise HM8W2E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for BLc3000 Enclosure; ProLiant BL460c Gen8
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QQ698AR, QQ699A, QQ699AR, QQ700A, QQ700AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-12XS-S, WS-C3850-12XS-S-RF, WS-C3850-12XS-S-WS
HPE Software Technical Support - Technical support - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HN4Z0E
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX936A
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 10-15 kVA) - 1 year - on-site - business hours - response time: NBD - for Galaxy 3000
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL626AR, JL626AR#ABA, JL627A#AC3, JL627A#AC4, JL627AR, JL627AR#ABA, JL859A, JL860A
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for P/N: M1K-S6
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL385 Gen10
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-C220-M4S-CH, UCSC-C220-M4SCH-RF
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Switch 5406zl-48G Intelligent Edge
HPE SupportPack - Extended service agreement - parts and labour - 3 years - on-site
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - for NSA 3600, 3600 High Availability, 3600 TotalSecure
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Return to Depot Post Warranty - Extended service agreement - parts and labour - 1 year - 9x5 - for OMEN by HP Laptop 15, 16, 17; OMEN X by HP 2S Laptop; Laptop 15; Spectre x360 Laptop
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AM445AR, AM447AR, AM448AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Packaged Cluster
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G4 Performance Pack
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SNTC-8X5XNBD Catalyst 9200L 24-port PoE+, 4 x 1G, Net (36 months)
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 3; M90t Gen 3; ThinkEdge SE30
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5508-100K9++, AIRCT5508-100K9-RF, AIR-CT5508100K9-WS, AIR-CT5508-100PROM
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW111A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: M0T60AR, M0T61AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Elo Extended Warranty - Extended service agreement - parts and labour - 5 years - repair time: 14 days - for Backpack 3.0; Computer Module ECMG4, ECMG4-i5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 2 years - shipment - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - for WorkForce DS-530, DS-530N
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SOLN SUPP 8X5XNBD Cisco Firepower 1150 ASA Appliance, 1U
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9485A#ABB
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#BB
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Latex 360
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
HPE Installation Service - Installation / configuration - on-site - for HP A5500-24, A5500-48, A5800-24, A5800-48, E5500-24, V1405
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL322A
HPE Installation Service - Installation
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HL2K8E
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - on-site - for Surface Hub 2S 50"
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge T440
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B62B, Q8B63B, Q8C26B, Q8C49B, Q8D00B
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH402A, JH402A#ABB, JH402AR
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - for Chromebook Enterprise 14 G7; Chromebox Enterprise G4, G4; ProBook 11 G1
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M406dn
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP E344c, S430c; Zvr Virtual Reality Display
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Installation Service - Installation - on-site - for StorageWorks SSL1016
Fujitsu Scanner Service Program 3 Year Extended Warranty for Fujitsu Office Scanners - Extended service agreement (extension) - replacement - 3 years - shipment - 8x5 - response time: NBD - for Fujitsu SP-1120, SP-1120N, SP-1125, SP-1125N, SP-1130, SP-1130N, SP-1425
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX922A
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkPad L380; L470; T440p; T540p; W540; X1 Carbon (2nd Gen); ThinkPad Yoga 20C0
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HP 5y Active Care Next Business Day Onsite DT Solution Support
Canon Easy Service Plan On-site next day service - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for imageFORMULA DR-6010C, DR-6030C
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9485A#ABB
HPE Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteDesk 705 G4; EliteOne 800 G4; Workstation Z1 G6, Z2, Z2 G4, Z2 G5; ZCentral 4R
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: FLSA1-HX-2X10GE
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: B7E20ABUN
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow N9120 fn2
Sony PrimeSupport On-Demand - Installation / configuration - travel expense coverage - 1 day - on-site
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Installation Service - Installation - on-site - for P/N: P39478-B21, P39478-B21#ABA
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
LFD Extended Warranty 2 Years - All Models <= 32 INCH
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; S400; S405; S500; ThinkCentre Edge 63; ThinkCentre M700; M800; M810; M820z AIO; M900
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5g
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
ASUS Warranty Extension Package Local - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 1 year
EaseOfCare 3 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Only Series
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
Visioneer 94-0335-W3-8
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 450 G8, 455 G7; ProBook x360
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T7200 Production Printer
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G8, 850 G6, 850 G8; EliteBook x360
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R72A, K2R72AR, Q0F53A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9660A#ABB
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 6951; Officejet Pro 7730
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - response time: NBD - for ZBook Create G7, Power G7, Power G8; ZBook Firefly 14 G8; ZBook Fury 15 G7, 15 G8, 17 G7
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for P/N: P21786-291, P21786-AA1, P21788-291, P21789-291, P22094-291, P22094-AA1, R4X03A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
Extreme Networks PartnerWorks 4 Hour Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: EC7200A2B-E6
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for HPE 8/20q Fibre Channel Switch, 8Gb Simple SAN Connection Kit
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530L-52GTX-30, AT-X530L-52GTX-50
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL253A#ABB
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for V14 G3 ABA; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Enterprise - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed M605dnm, M605xm
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Nec Display Solutions Service+ - Deinstallation / installation - 3 years (1st or 2nd or 3rd year) - for MultiSync P402, P403, P462, P463, P552, P553, X401, X462, X463, X464, X551, X552, X554
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Priority Access Plus - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - 3 notebooks / 1000 seats - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR630 7X02
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 1 year - on-site - 13x5 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/28PS, AT-GS970M/28PS-10, AT-GS970M/28PS-30, AT-GS970M/28PS-50
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
ASUS Warranty Extension Virtual Package - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 3 years - on-site - 7x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad P1; P1 (2nd Gen); P14s Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen9
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for 1/1/0 warranty) - 2 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL320A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - for LX 350
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-48PS-S, WS-C3650-48PS-S-RF, WS-C3650-48PS-S-WS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: AH233AR#0D1, AM426AR#0D1, AM437AR#0D1, AM445AR, AM448AR, AM449AR, AM451AR#0D1
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h - for P/N: MS225-24P-HW
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW772A, JX920A
HPE Installation Service - Installation - on-site - for ProLiant DL20 Gen9 Solution
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
Lenovo Onsite - Extended service agreement - parts and labour - 4 years - on-site - for 100e (2nd Gen); 300e (2nd Gen); V14; V14 G2 ALC; V14 G2 ITL; V15; V15 G2 ITL
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VH10
Cisco Base - Technical support - phone consulting - 1 year - 24x7 - for P/N: WS-C2960X-48TS-L, WS-C2960X-48TS-L++, WS-C2960X-48TSL-RF, WS-C2960X-48TSL-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 3PAR 8000 1.8TB+SW 10K SFF HDD Supp
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Software Updates SVC Including Remote Tech Support And Hardware Tech Support Coverage Start Feb 02, 2024 End Jul 01, 2024 Princes LTD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Yealink AMS Extended Warranty Service for A20
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CM2320fxi, CM2320nf
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 630 G10, 64X G10, 655 G10; ProBook 640 G5, 640 G8, 64X G4, 650 G5, 650 G8
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next business day Channel Partner only Remote and Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Stability Mount
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX935A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
5 Year Warranty Extension (4th adn 5th Year) for Models: V323 PG, V323-2 PG, V463, V552, P403, P403 PG, P463, P463 PG, X401S,X401S PG, X462S, X462S PG
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL322A
Sony PrimeSupport On-Demand - Engineering service - 2 hour(s) - on-site
HPE Hardware Tech Support And Remote Tech Support HPE Tech Care Basic wDMR SVC CZ295205X8 and CZJ8110Q6T Start 01/02/2024 End 31/01/2025
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Eaton Intervention Product Line C - Technical support - preventive maintenance - on-site - for P/N: 9PXM16KIRTN, 9PXM22KIRTN
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Logitech Extended Warranty - Extended service agreement - 1 year - for Tap
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 21TB storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B68B, Q8B68BR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G5 Performance, DL585 G6 Base
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - repair time: next day
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q6Q63A, Q6Q63AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for ThinkSystem SR650 7X06
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce DS-6500, DS-6500N
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 3 years - 24x7 - for ReadyNAS 102; 104
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G8, Power G9, Studio G8; ZBook Firefly 14 G9, 16 G9; ZBook Fury 15 G8, 17 G8
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; Workstation Z1 G3, Z2, Z240, Z6 G4, Z8 G4
Canon Easy Service Plan - Extended service agreement - parts and labour - 3 years - on-site - response time: next day - for imageRUNNER 1133, 1133A, 1133IF
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Digital DMPU2016
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Flexible t820
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BK763A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
994-000137
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX937A, JX937AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JC102AR#ABB, JC675AR, JG219AR#ABH
Optoma Extended Warranty - Extended service agreement - parts and labour - 5 years
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: EH923A#ABB, EH923A#ACD, EH923A#ACE, EH924A#ABG, EH924A#ABU, EH924A#ACD, EH924A#ACE
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AP775A#ABB
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; V50t-13; V530; V530-15
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R19AR, K2R20AR, K2R21AR, N9Y62A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL365 G5
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years - on-site - for WorkCentre 3335/DNI, 3335/DNIM, 3335V_DNI, 3345V/ZM
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 4 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Warranty Support For Serials B1PZXK2, B1TZXK2, B1TWXK2 and 3GVMQ52 SLA OS24X7FIX4 Start 01/02/24 End 31/01/25
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 150 / 160 / 200 kVA) - 3 years (1st and 2nd year) - on-site
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 2Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 1 year (3rd year) - pick-up and return - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - for EliteBook 830 G8, 840, 840 G8, 845 G7, 850 G8; EliteBook x360; Mobile Thin Client mt32
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 24x7 - response time: 2 h
DS-970 Scanner 5 Year OSSW CoverPlus Warranty
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T930, T930 PostScript
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Installation Service - Installation (for drive enclosure) - on-site - for P/N: AJ940SB, M0S81AR, M0S82AR, M0S84AR, M0S87AR, Q1J10A, Q1J10AR, QW967SB, QW968SB
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL322A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color MFP X585; Officejet Enterprise Color Flow MFP X585
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
Hewlett Packard Enterprise HG6E8E
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for EliteDesk 800 G4; Workstation Z1 G3, Z2, Z2 G4, Z240, Z4 G4, Z6 G4, Z8 G4
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 3 years - repair time: 2 business days
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HC7H8E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 1 year (3rd year) - carry-in - repair time: 15 business days - for Honeywell 8680i
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation - on-site - for P/N: 867796-B22
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1595B#ABJ, Q1595B#ACE, Q1595B#ACJ, Q1595B#ACQ, Q1595B#AKM, Q1595B#AKY, Q1595B#ARS
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Hewlett Packard Enterprise HP7H0E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL365 G5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Hewlett Packard Enterprise H9NX2E
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Renewal SLA HPE Tech Care Essential wDMR SVC Start Date 01/04/2024 End Date 31/03/2025
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Managed P55250dw
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-16600, 16650, L11160, L15150, L15160; EcoTank Pro ET-16600, 16680, L15180
NEC Warranty Extension - Extended service agreement - parts and labour - 2 years (4th/5th year) - carry-in - for NEC L102, M302, M322, M332, M352, M362, M402, UM280, UM301, UM330, UM351, UM361, V302
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years - on-site - response time: NBD - for ThinkPad A285; A485; L13; L380; L390 Yoga; L490; L580; L590; T490; X12 Detachable; X39X
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2108
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The advanced service experience can optimize the productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
Samsung - Extended service agreement
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T2100
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Foundation Care service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QU625A, QU625AR, QU625SB
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP E4200-24G Switch, E4200-24G-PoE Switch, E4200-48G Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 4x10GBASE-T 2 ports adapter) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B87B
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement - 2 years - shipment - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: C8R18A, C8R18A#ABH, C8R18AR, M0S96A, M0S96AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkPad P1, P1 (2nd Gen), P1 Gen 4, P16 Gen 1, P16 Gen 2, P17 Gen 1, P43, P53, P72, P73
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Visioneer 97-0047-W5-8
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Visioneer 94-0337-W5-8
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - on-site
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Sony PrimeSupport Elite - extended service agreement - 3 years
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG510A#ABB, JG510AR#ABH
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 7 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
SonicWall Sliver Support - Technical support - phone consulting - 1 year - 24x7 - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HD3130 2 D 3 Y COMP COV SVCS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 5 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: DW028A#ABB, DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
Zebra WLAN Staging Service for Controller - Configuration - on-site - 8x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5500-48G EI Switch
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: PEH946A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 679115R-B21, 679116-B21, 679116R-B21, 727957R-B21, 727958R-B21, 727959R-B21
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for IdeaPad 5 CB 14; 5G 14Q8X05; IdeaPad Flex 3 CB 11M836; 5 14ITL05; 5 CB 13; Legion 5 15
Cisco CON-SNT-CHSSYS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation - for P/N: Q7M86A
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Care Pack - Technical support - phone consulting - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC2200
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW816A, JW819A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH402A, JH402A#ABB, JH402AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: A7445C#ABH, C0L99AR, C0L99SB, EH946CR#ABH, EJ014B#ABH, P9B18A, P9B19A, P9G73A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 5 Year Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProBook 450 G4, 450 G5, 455 G9, 455r G6, 45X G3, 45X G6, 45X G7, 45X G8, 470 G3, 470 G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW186A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
ARUBA 3Y FC NBD EXCH PSU-350-AC SVC
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox B225, B225/DNI, B225V_DNIUK
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB904A, BB904AR
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet P2035, P2035n
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Yealink AMS Extended Warranty Service for BYOD Package
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - on-site - for ROG Strix G15; G531GT
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL319A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Aruba ClearPass 5K Virtual App E-LTU HPE Foundation Care NBD Start 07/12/2023 End 06/12/2026 Agreement (1087 4625 2641)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - for S200; S40X; S500; ThinkCentre Edge 63; 93; ThinkCentre M700; M73; M800; M83; M900; M93; X1
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Color LaserJet Pro M254, M255; LaserJet Pro M102, M118, M12, M15, M203, MFP M26, MFP M28
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 3 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC+-10GEP57.3, ONS-SC+-10GEP57.3=
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - 9x5 - for P/N: P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55250-B21, P55276-421
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL074-61001, JL074AR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Epson CP05OSSWH919
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: R2H25A, R2H26A, R2H27A, R2H28A, R2H29A, R2H40A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 800
APC On Site Service - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labour - Electronic and Physical Service - Parts and Labor
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB909A, BB909AR, BB909B, BB909BR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Digital Sender Flow 8500fn2
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-GS970M/18-10, AT-GS970M/18-30, AT-GS970M/18-50
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Installation & Startup Service - Installation / configuration - on-site - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 PXIe System, EL4000 Switch System
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet MFP M234
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - pick-up and return - repair time: 2 business days - for Magellan 9800i
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H73A, Q8H74A, Q8H74AR
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 2600 E-SBC
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW321A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8698A#ABB, J8698A#ACD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Inventory Assure Plus - PowerEdge R720xd - 24/7 support, 4Hr on-site response
HPE 3Y FC NBD Exch A 2930M 24G Swt SVC
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution; Slate 2, 500
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 7 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for Chromebook 11 G9, 11A G8, 11MK G9; Chromebook x360; Elite c640 G3; Stream Pro Laptop 11 G4
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise H8ZH5E
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Color Laser 150a, 150nw, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days - for Mediant 800
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P9000, SC-P9000V
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
AudioCodes Remote Implementation Support - Installation / configuration - for Mediant 1000
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH328A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8433A#ACC, J8433A#ACD, J8433A#ACQ, J8433A#AKM, J8474A#ACD, J8474A#ACQ, J8474A#AKM
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 4 years - on-site
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 5 years - repair time: 2 business days
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 763850R-B21
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for Storage Enclosure 1735; BladeCenter HC10; HS12; LS21; System x3100 M4; x3105; x3250
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP Z1 G8, Z1 G9; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad L390 Yoga 20NU
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WSC3850-24XS-S, C1-WSC385024XSS-RF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - for Mediant 3000
Preventative Maintenance visit in that first year
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteOne 800 G5; ProDesk 40X G4, 40X G6; ProOne 400 G5, 400 G6, 440 G4, 440 G5, 440 G6
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500B, SN6500B 16Gb
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for (only 1-year base warranty) ProBook 640 G2, 640 G3, 640 G4, 640 G5, 645 G3, 645 G4, 650 G1, 650 G2, 650 G3, 650 G4, 650 G5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FP7125-K9, FP7125-K9-RF, FP7125-K9-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH145A#ABB, JH145AR
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW797A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro M254, M255; LaserJet M209, MFP M140; LaserJet Pro M118, M15, MFP M28
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
HPE Factory Express - Extended service agreement - parts and labour - on-site
HPE Aruba 3Y FC NBD Exch AP 387 SVC
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C505/S, C505/SM, C505/X, C505/XM, C505V/S, C505V/SM, C505V/XM
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
3 Yr Advanced Service for S3100f 5 days, 8 hours/day coverage, 8hr Response, 8hr Fix
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 745 G5, 755 G5, 840 G6, 850 G6; EliteBook x360; ZBook 15u G5, Studio G5
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
D-Link Assist Silver Category C - Technical support - phone consulting - 5 years - 9x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Kodak Care Kit On-Site Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Kodak i3200
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S1
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Installation Service - Installation - for ProLiant DL370 G6, DL385p Gen8, DL580 Gen9, DL585 G6
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW816A, JW819A
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop Go
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL380 G4 Performance Pack
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation / configuration - on-site - for P/N: P09524-B21#0D1, P09524R-B21, P12381-B21, P12382-B21, P27064-B21, Q8T38A, Q8T39A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB933A, BB933AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Select with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - replacement - 4 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC56
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 3 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
SonicWall Sliver Support - Technical support - phone consulting - 2 years - 24x7 - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#ABB
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX949A, JX950A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks MSL8096
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L470; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H9AC5E
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ZBook Create G7; ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8
TS Electronic Warranty, Upgrade from a 1 Year Depot to a 5 Year Onsite Next Business Day
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
1Y PW Proactive Care NBD wCDMR MLNXEDR216PCH Service
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#ABB
ARUBA 5Y FC NBD EXCH DL20 PSU SVC
Yealink AMS Extended Warranty Service for UVC40-BYOD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
5th year Extension to CoverPlus Onsite service, Target is for an engineer to be onsite to repair your Epson Product within 2 days of call being received. CoverPlus does not cover replacement of items designated as maintenance items that have reached the end of their life.
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation / configuration - on-site
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL072-61001, JL072AR
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-GS970M/18PS-30, AT-GS970M/18PS-50
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6000B 16Gb Bundled Fibre Channel switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b2000
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ENVY 5542; ENVY Inspire 72XX, 79XX; Photosmart 6520, Ink Advantage K510
Dell Upgrade from 2Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H8UV9E
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Yealink AMS Extended Warranty Service for ZVC800/840
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Pole Display; Engage Go Jacket; Engage One Pro Slim VESA, VESA hub
Lenovo Post Warranty Onsite Repair - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 6160H7S, 6160S7E
TADL Assist Warranty Extension - Extended service agreement - 4 years
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
Logitech Extended Warranty - Extended service agreement - replace or repair - 3 years (from original purchase date of the equipment) - must be purchased within 30 days of the product purchase - for Medium Room Solution for Google Meet, for Microsoft Teams Rooms, for Zoom Rooms
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Dell VD_4HD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: PEH946A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year (1st year) - on-site - for SureColor SC-P7000, SC-P7000V
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
ASUS Warranty Extension Package Local - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - on-site
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Express Shipment Small Logistic SVC
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HC4K9E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-48FP-4X-UK
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
ANNUAL LICS P/LOC 500 BEACONS LICS OR 500 000 VISITS/30DAYS
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for K14 Gen 1; ThinkBook 13x ITG; 15p G2 ITH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581AR, JL581AR#ABA
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Yealink AMS Extended Warranty Service for MVC300
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WS3850-12S/K9
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet 5590, 5590p, N6310; Scanjet Pro 3000 s2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; x360; EliteBook 1040 G9, 10XX G1; EliteBook Folio 1020 G1; EliteBook x360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL172A#BB, JL172AR
HPE - 3 years warranty - parts and labour - 3 years - on-site
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY690A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Pro Slate 10 EE G1; Pro Tablet 10 EE G1, 408 G1, 608 G1, 610 G1; Pro x2; TX1 POS Solution
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - 9x5 - for ProBook 450 G2, 450 G3, 450 G4, 450 G5, 455r G6, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for Color Laser 150a, 150nw, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
TADL Assist Warranty Extension - Extended service agreement - parts and labour (for display with up to 73" diagonal size) - 4 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Kodak Alaris On-Site Service Essential - Extended service agreement - parts and labour - 3 year - on-site - 9x5 - response time: 8 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks P4000 G2 2-node Unified NAS Gateway Node
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop) - 5 years - on-site - response time: NBD - for HP Collaboration G6; Elite Slice G2; EliteDesk 80X G6; ProDesk 40X G6; ProOne 400 G6
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW657A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Print At Your Service Next Business Day Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro M201dw, M201n, M203dn, M203dw
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 PostScript ePrinter
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SOLN SUPP 8X5XNBD Catalyst 9300 48-port UPOE, Network Essentials
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Eaton Intervention Product Line E - Technical support - preventive maintenance - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JD370A#ABD, JD370A#ABE, JD370AR#ABA, JD370AR#ABH, JD375A#AC4, JD375AR#ABA
Service Pack Advance 5 Years - TJ
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL186AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell 3Y Keep Your Hard Drive - Extended service agreement (for hard drive only) - 3 years - for PowerEdge R230, R430
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet P2035
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q65A, Q6Q66A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Service Pack Advance 4 Years - PJ
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet 10XX, 11XX, 3000, D1660, D2660, D2680, D5560, Ink Advantage 1115; ScanJet 300
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Pro 477dn, 477dw
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color X555dn, X555xh
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Cisco Base - Technical support - phone consulting - 1 year - 24x7 - for P/N: WS-C2960X-48TD-L, WS-C2960X-48TD-L++, WS-C2960X-48TDL-RF, WS-C2960X-48TDL-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; M75s Gen 2; M75t Gen 2
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QK754A, QK754AR, QK754B, QK754BR, QR481A, QR481AR, QR481B, QR481BR, QR481BR#0D1
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW148A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q65A, Q6Q66A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP V1405-8G Switch
HPE Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE BL16 servers) - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Dell 4Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 4 years - for Vostro 15 3510, 15 7510, 16 5630, 3501, 5301, 5402, 5502, 5625
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ264A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Zebra OneCare for Enterprise Select with Comprehensive Coverage, Refresh for Standard Battery and Fastrack Option - Extended service agreement - advance parts replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC57
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Remote Implementation Support - Extended service agreement
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL254A#ABB
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BK763A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T2100
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet 2320, Ink Advantage 2375, Ink Advantage 2778; DeskJet Plus Ink Advantage 6075
TechCARE Professional (Post Warranty Extension & 4Hr Parts Replacement for Serials (651609000006, 651609000007) (1/3/22 - 31/1/23)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JZ333A, JZ334A, JZ335A, JZ336A, JZ336AR, JZ337A, JZ337AR, R2J83A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW111A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AM869A#ABU
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB874A#ABA, BB874A#ABU, BB874A#ACE, BB874A#AKY, BB874AR, BB874AR#ABB, BB874SB, P9G75A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for ZQ500 Series ZQ511, ZQ511 RFID, ZQ521
Probrand 3 Year Extended warranty for Business ( Tablets / PCs (Apple,MS,Google) from £350 to £500 RRP)
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP 3100-8-PoE v2 EI Switch
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet T1530, T1530 PostScript
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for OMEN by HP 15, 17; OMEN X by HP 2S; HP 15, 17; Spectre Folio 13; Spectre x360
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Aruba 3Y FC NBD Exch AP 575 SVC
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP4YCRITADVL1 CWDM 2SLOT MUX CHASSIS
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE INSTALL NONSTDHRS SYNERGY NODE S
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U55AR, Q0U57A, Q0U57AR, Q0U59A, Q0U59AR, Q0U61A, Q0U61AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen9
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NC55-MOD-A-BM, NC55-MOD-A-BM=
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco CON-SNT-4022007
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Engage Go Fixed Mount, Tilt Mount; Engage One Basic I/O Connectivity Base; EngageGo iSMP4
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Officejet 75XX; Officejet Pro 6830, 69XX, 7720, 8100, 8500, 87XX, 9016, K8600
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for P/N: M1K-S10
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NCS-5504
HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP 8/20q, 8Gb, SN6000; StorageWorks 8/20q, 8Gb, SN600
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for IdeaPad 4G 14Q8C05; 5 14; 5 15; 5 Pro 14; 5 Pro 16; 5G 14Q8X05; IdeaPad Flex 5 14; 5 16
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW710A, JW711A, JW712A, JW713A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks SAN Switch 4/32
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Lenovo Keep Your Drive Add On - extended service agreement - 2 years
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow 7500
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Contract Renewal for Contract HW37219 Covering IBM,Lenovo and NetAPP Start Date 31/05/24 End 30/11/24 SLA 4HR Onsite Fix 24x7x365
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL375A, JL376A
Lenovo Keep Your Drive - Extended service agreement - 3 years - for V14; V14 IGL; V145-14; V15; V15 G2 ALC; V15 G4 AMN; V17 G2 ITL; V17 G3 IAP; V17 G4 IRU
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 280 G5, 285 G6, 295 G6, 295 G8; Desktop Pro 300 G6; ProDesk 405 G8, 40X G6
HPE - 3-year warranty - parts and labour - 3 years - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E344, LD5512, P34hc G4, Z32, Z43; DreamColor Z31; EliteDisplay E324; EliteOne 1000 G1
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JE459A#ACD, JE459A#ACE, JE461A#ACC, JE461A#ACE, JE468A#ACC, JE468A#ACD, JE468A#ACE
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-T7200, SC-T7200 MFP, SC-T7200D, SC-T7200D MFP, SC-T7200D-PS, SC-T7200-PS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 4 years - 24x7 - response time: 2 h
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
Allied Telesis AT-AR4050S-NCP1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY793A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 5000, 5055, 5060, 5070, 5080, 5260 All In One, 5270 All In One, 5480 All In One
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for ProBook 635, 640 G2, 640 G5, 64X G3, 64X G4, 650 G2, 650 G3, 650 G4, 650 G5
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9643A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 1 year - response time: NBD - must be purchased after 30 days of the product purchase - for Zebra LI4278
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q83A, K2Q83AR, K2Q84A, K2Q84AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Express Shipment Large Logistic SVC
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH327A#ABB
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
S3100f ADV 5 Years, From New, 8Hr Onsite Response
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet D5560; Fax 1040; Officejet Pro 6230 ePrinter; Photosmart 2575
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW146A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for HP Switch 2910al-48G-PWR; HPE 3500-48G-PoE yl Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N7P34AR, N7P35AR
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for K14 Gen 1; ThinkBook 14 G5 IRL; 14 G6 ABP; 16 G6 ABP; ThinkCentre neo 30a 22
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: AJ766A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 1 year - for ThinkPad L13 Yoga Gen 3; L14 Gen 3; T14 Gen 3; T14s Gen 3; T16 Gen 1; X13 Gen 3
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
24 Months Past Warranty Extension & SupportEdge Standard 4 Hr Part Replace for Serials: 651950000329, 651950000330 (1/1/25 - 31/12/25)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Brocade Essential Direct Support Next-Business-Day Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - for Brocade 300
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWALL Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 3 years - 8x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
Hewlett Packard Enterprise HJ0J6E
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: CP-7965G++=, CP-7965G-CH1-RF, CP-7965G-CH1-WS, CP-7965G-WS
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
AudioCodes PS-PLAN-START-5
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - for P/N: P21786-291, P21786-AA1, P21788-291, P21789-291, P22094-291, P22094-AA1, R4X03A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL169A#BB
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HP3N7E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
WD Advanced Replacement - Extended service agreement - replacement
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - for ThinkCentre M90, M900, M90n-1 IoT, M910, M920, M93
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Brocade Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 5 business days - for Brocade 6510
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
ANNUAL LICS P/LOC 50 BEACONS LICS OR 50 000 VISITS/30DAYS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - for JetDirect 4200
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 2 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days - for P/N: SW/M1K-ESBC-REG100
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteOne 800 G5; ProDesk 40X G4, 40X G6; ProOne 400 G5, 400 G6, 440 G5, 440 G6
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 7500, 7590
Lenovo Hardware Installation Services - Installation - business hours - for ThinkSystem DE4000H Hybrid 4U60 Chassis, 4U60 LFF controller enclosure
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for Skorpio X4
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8715B#0D1, J8715B#ABB
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
FALC. X3+ BAT.CHARG EOC 2D SVCS RENEWAL COMPREHENSIVE
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Lexmark Parts Only - Extended service agreement - parts - 1 year - with Maintenance Kit - for Lexmark XM3250, XM3250i
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 3 years
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 5 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Spectre 13 Pro; Spectre Pro 13 G1, x360 G1, x360 G2; Spectre x2 Pro; x360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Hardware And Software Tech Support For HPE Simplivity 325
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G10; Elite Mobile Thin Client mt645 G8; Pro x360; ProBook 44X G10, 45X G10, 470 G10
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Next Day Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant BL460c G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dn, M506n, M506x
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL167A#ABB, JL167AR, JL168A#ABB, JL168A#B2B, JL168AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years - for P/N: Q1H70BR, Q1J06BR, Q9V95C, Q9V96C, R0P82AR, R4G55AR, R4Y04A, R6R24A, R7E46A, R7G52A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 4 years - on-site - response time: NBD - for HP 280 G5; Elite Slice G2; EliteDesk 800 G5; ProDesk 600 G5; ProOne 400 G5, 400 G6, 600 G5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 9x5
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P300; P310; P320; P330; P330 Gen 2
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M225dn, MFP M225dw, MFP M227fdn, MFP M227fdw, MFP M227sdn
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48TS-I, WS-C2960XR48TSI-RF, WS-C2960XR48TSI-WS
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530-52GPXM-10, AT-X530-52GPXM-30, AT-X530-52GPXM-50
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 245 G9, 24X G7, 24X G8, 255 G9, 25X G7, 25X G8, 340 G7, 340S G7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years - on-site
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for FlexNetwork 5940, 5940 32-port, 5940 48p, 5940 4-slot
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for HP t530; Mobile Thin Client mt22, mt44, mt45, mt46; ProBook 430 G6, 440 G6, 440 G8, 470 G5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML310e Gen8
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry, DL560 Gen8 Performance
HPE SAP HANA High Availability Service - Installation / configuration - for HPE SAP HANA System Replication - business hours
5Y Foundation Care NBD Exchange ARUBA 2930F 24G 4 Service
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Lenovo Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for System x3650 M4 HD 5460
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AE437A#ABB, AE437B#ABB
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z; M93z; X1
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - for HPE Service Desk - ESD - diagnosis - 5 years
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 3 years - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
Lenovo Onsite - Extended service agreement - parts and labour - 1 year - on-site - for 100e (2nd Gen); 300e (2nd Gen); V14 G2 ALC; V14 G2 ITL; V14 IGL; V15 G2 ALC; V15 G2 ITL
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for PageWide Managed P55250dw
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70a Gen 2; M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930F 24G PoE+ 4SFP
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE CarePack Renewal - Heartlands Plant CZJ04701VZ & CZJ04703TH SLA HPE Tech Care Essential wDMR SVC Contract No 2000824768 15/03/24 - 14/03/25
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for PowerEdge T440
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Zyxel ConfigService Wireless Controller - Configuration - 6 months
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 20-30 kVA) - 1 year - on-site - business hours - response time: NBD - for Galaxy 3000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M602dn, 600 M602m, 600 M602n, 600 M602x
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Post Warranty Depot - Extended service agreement - parts and labour - 1 year - pick-up and return - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; T480; T49X; T590; X39X
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
Yealink AMS Extended Warranty Service for ZVC500/640
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG894AR, JG895AR, JG896A#ABH, JG896AR, JG897A, JG897AR, JG898AR, JG899A, JG899AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP MSM422 Dual Radio Access point
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
Available Mon-Fri 9am to 5pm with a Next Business Day (NBD) response time - 5 YR
Dell Upgrade from 1Y Collect & Return to 4Y Collect & Return - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - pick-up and return - NPOS - for Chromebook 3100, 3100 2-in-1, 3400
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP Switch 2510-24, Switch 2512M
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z2100
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DMPU108E; Digital DMPU108e
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for ENVY Laptop 13, 14, 15, 16, 17, 17m; Pavilion Laptop 13, 14, 15, 16, 17
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M90; M90n-1 IoT; V530-15; V530S-07
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL262A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 5000, 5055, 5060, 5070, 5080, 5260 All In One, 5270 All In One, 5480 All In One
HPE Support Start Date 17/12/2023 End Date 16/12/2024 Including HPE Foundation Care 24x7 SVC
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for 100e Chromebook Gen 3; V14 G3 ABA; V15; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
AudioCodes Remote Implementation Support - Installation / configuration - for Mediant 800 E-SBC
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B90B, Q8B90BR, Q8C65B
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours