Service & Support

• Ergotron Bronze Service Contract - Extended service agreement - maintenance - 1 year - on-site - response time: NBD - 10+ non-powered carts
• Poly - Polycom ImmersiveCare Service - Extended service agreement - parts and labour - 1 year - shipment - response time: SBD
• SOLN SUPP 8X5XNBD VCS E Appliance Bund
• Cisco SMARTnet Solution Support - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: CTS-MIC-TABL60, CTS-MIC-TABL60=, CTS-MIC-TABL60-RF, CTS-MIC-TABL60-WS
• TADL Assist Care Pack - Extended service agreement - replacement (for display with 83" diagonal size) - 5 years - shipment - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HP 3502 IP Phone
• Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - on-site - 8x5 - response time: 4 h - for P/N: CTS-SX20-PHD12X-K9, CTSSX20PHD12XK9-RF, CTSSX20PHD12XK9-WS
• Zebra OneCare for Enterprise Essential With Comprehensive Coverage - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET50, ET55
• Ergotron Platinum Service Contract - Extended service agreement - maintenance - 1 year - on-site - response time: NBD - 10+ powered carts - for StyleView Cart with LCD Arm, LiFe Powered, 9, Cart with LCD Pivot, LiFe Powered, 9
• Sony PrimeSupport Elite - Extended service agreement - replacement - 1 year - pick-up and return - response time: same day - for P/N: PEQ-C100
• Panasonic ProServices ProTect Warranty Pack - Extended service agreement - parts and labour - 1 year (4th year) - repair time: 4 days - for Toughpad FZ-B2, FZ-E1, FZ-F1, FZ-M1, FZ-M1 Value, FZ-N1, FZ-X1
• SOLN SUPP 8X5XNBD VCS C Appliance Bund
• Poly Premier - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 2200-66070-001, 2200-66070-018, 2200-66070-019, 2200-66070-022, G2200-66070-001
• Poly Partner Premier - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 2200-23450-001, 7200-23450-001, 7200-23450-018, 7200-23450-019
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HP 3502 IP Phone
• Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - 8x5 - response time: NBD - for P/N: L-VCS-10
• Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CTS-IX5000, CTS-IX5000-RF, CTS-IX5000-WS
• Ergotron Extended Warranty Program - Extended service agreement - parts and labour - 5 years
• Zebra OneCare for Enterprise Essential With Comprehensive Coverage - extended service agreement (renewal) - 1 year - carry-in
• Zebra OneCare Essentials - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ET1 Enterprise Tablet
• Zebra OneCare for Enterprise Essential With Comprehensive Coverage - Extended service agreement (renewal) - parts and labour - 2 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET50, ET55
• ESS WITH 8X5XNBD Video Comm Svr add 20 Traversal Calls
• Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CTS-MIC-TABL20, CTS-MIC-TABL20-RF
• Ergotron Extended Warranty Program - Extended service agreement - parts and labour - 5 years
• Cisco SMARTnet - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: CP-7942G++=, CP-7942G-CCME-RF, CP-7942G-CH1-RF, CP-7942G-CH1-WS, CP-7942G-WS
• Zebra OneCare Essentials - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ET50, ET55
• Poly Partner Premier - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
• Zebra OneCare for Enterprise Essential With Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET50, ET55
• Cisco SMARTnet - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: CP-7965G++=, CP-7965G=, CP-7965G-CH1-RF, CP-7965G-CH1-WS, CP-7965G-WS
• Ergotron Preventive Maintenance non-powered cart - Technical support - inspection - on-site - 10+ non-powered carts
• Ergotron Product Integration Tier 1 Service (non-SV cart) - Installation / configuration - on-site - 25+ units - for P/N: 80-063-200, 80-105-064, 80-107-200, 97-468-202
• Ergotron Preventive Maintenance powered cart - Technical support - inspection - on-site - 10+ powered carts
• Zebra OneCare Essentials with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 1 year - repair time: 3 business days
• Philips - Extended warranty - parts and labour (for hotel/healthcare TVs with 19", 22" or 26" diagonal size) - 5 years
• Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - 8x5 - response time: NBD - for P/N: LIC-VCSE-10
• Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - 8x5 - response time: NBD - for P/N: CTS-SX20-PHD4X-K9, CTS-SX20PHD4XK9-RF, CTS-SX20PHD4XK9-WS
• TADL Assist Warranty Extension - Extended service agreement - parts and labour (for display with up to 73" diagonal size) - 1 year - on-site - response time: NBD
• AppleCare+ - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for Watch Nike Series 7 (GPS + Cellular), Nike Series 7 (GPS)
• Ergotron Extended Warranty Program - Extended service agreement - parts and labour - 5 years
• Sony PrimeSupport Elite - Extended service agreement - replacement - 1 year - pick-up and return - response time: same day - for Vision Exchange PEQ-C130
• Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - 8x5 - response time: NBD - for P/N: LIC-VCS-10
• Zebra OneCare for Enterprise Essential With Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days
• Lenovo Depot - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for IdeaTab A1000L Z0AE; A3000 Z0A2; S6000 Z0A4; S6000-H Z0A5; TAB 2 A7-20 Z0BJ
• Zebra OneCare for Enterprise Essential With Comprehensive Coverage - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET1 Enterprise Tablet
• Ergotron Gold Service Contract - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - 10+ powered carts - for StyleView Cart with LCD Arm, LiFe Powered, 9, Cart with LCD Pivot, LiFe Powered, 9
• TADL Assist Care Pack - Extended service agreement - parts and labour (for display with 83" diagonal size) - 3 years - pick-up and return - response time: NBD - must be purchased within 6 months of the product purchase
• Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CTS-CTRL-DV10