HPE 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours Hewlett-Packard | U3G07E

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General
Service Included	Parts and labour
Location	On-site
Full Contract Period	4 years
Repair Time	6 hours
Service Availability	24 hours a day / 7 days a week
UNSPSC Information	81111812 - Computer hardware maintenance support service
Details
Service & Support	Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 4 Years ¦ Defective media retention - 4 Years

Product Information